Senior Technical Program Manager

Hi, we're Actabl. We're providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world. Our Valued Behaviors Start with People : We are in the hospitality business and hospitality starts with people. Being : We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality. Doing : We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together. Demand Integrity : Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization. Delight the Customer : We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted. Champion Innovation : We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. Make it Happen : We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done. In this role you will Actabl is hiring a Senior Technical Program Manager (TPM) to serve as the operational backbone for our most critical Technology Modernization initiatives and to help strengthen delivery governance across Product and Technology. This is a senior, high-impact role for someone who thrives in complex environments, enjoys turning strategy into execution, and wants to help shape how a modern Product & Technology organization operates. Typical Functions The Senior TPM is accountable for delivery outcomes, predictability, and execution discipline across multiple teams. This is a transformation role at the center of Actabl's future. You will: Help build a high-performing, high-accountability Product & Technology organization Play a key role in making Actabl AI-native in how we plan, build, and deliver Influence how modern engineering practices, metrics, and operating rhythms are adopted Work directly with senior leadership on the company's most strategic initiatives Have company-wide impact, not just team-level, responsibility Technology Modernization Programs - Lead execution across large, multi-team modernization efforts involving platform evolution, architectural refactoring, quality automation, security, and scalability. Drive milestone tracking, risk management, and modernization KPIs Provide clear executive visibility into progress, risks, and tradeoffs Own cross-team program planning, sequencing, and dependency management Ensure delivery remains predictable as complexity increases Partner closely with Engineering and Product leaders to keep execution aligned to outcomes Enterprise Delivery Governance - Help elevate how Product and Technology work together across the company. Drive adoption of Actabl's unified Product Development Lifecycle (PDLC) Coordinate cross-team planning and platform dependencies across products Partner with leadership on OKR execution and operating cadence Own delivery metrics, dashboards, and execution rhythms Identify systemic bottlenecks and drive continuous improvement Prepare executive-level and board-ready views of progress, risks, and tradeoffs — converting detailed delivery data into clear decision inputs Outcome Accountability & Authority - Be directly accountable for program-level outcomes. Drive alignment on sequencing and dependency resolution Surface and escalate delivery risks early Recommend tradeoffs when capacity or dependencies threaten outcomes Hold teams accountable to agreed milestones and operating cadence What Success Looks Like (6–12 Months) Technology modernization executing against a clear, trusted cross-team plan Platform initiatives integrated predictably into product roadmaps A consistent Product & Technology operating cadence in place and adopted Improved delivery predictability and reduced execution risk Increased leadership confidence in execution and decision-making Requirements Unpacking What We're Looking For Ideal Skills & Experience : 7–10+ years leading complex technical programs in SaaS or cloud environments Proven experience coordinating work across multiple engineering teams Background in large-scale modernization, migration, or platform transformation Experience partnering closely with Product, Engineering, Platform, and Data teams Technical Fluency - You don't need to code, but you should be comfortable navigating: Modern cloud architectures and CI/CD pipelines Service-based systems, databases, and performance considerations Quality automation and reliability practices Platform capabilities such as authentication, observability, and data pipelines Key Competencies Turning complexity into clarity Building systems, cadence, and discipline that scale Driving outcomes rather than managing ceremonies Partnering with strong technical leaders Being accountable for results in high-impact environments Strong executive-level communication and structured thinking Ability to influence without formal authority Comfortable operating as a trusted partner to senior leaders Calm, clear decision-making in complex and ambiguous situations We try to be specific about the experience we believe you'll need to have in order to be successful in this position, however, we encourage you to apply even if you don't meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we'd love to hear from you! Work Environment This is a hybrid position and will be part of our Denver office with an expectation of working three days (Tuesday-Thursday) in-office and two days (Monday & Friday) remote. Candidates located outside of the Denver Metro Area will be reviewed and considered if necessary. Actabl Around the World We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta & Tampa, and our remote based domestic & international employees support our hoteliers across the globe. No matter where you live and work, you're a valued member of the Actabl team. Preview Your Team Member Experience Total Rewards At-a-Glance All Actabl full-time team members and their dependents based in the United States are able to receive the following benefits starting on the first of the month following the first day of employment: Health & Wellness Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents Employer-paid life & AD&D, short-term disability & long-term disability Discounted pet insurance plans through Wishbone Employee Assistance Program (EAP) services available to employees & their dependents On-site gym available for free use at Denver office Financial Wellbeing Competitive base salary with bonus structure Healthcare spending accounts with employer contributions 401(k) plan with an employer match of up to 4% Flexibility & Time Off Unlimited discretionary time off hours to be used when needed 10 observed US federal holidays throughout the year Winter recess for all Actabl employees between December 24th-January 2nd 12 weeks of parental leave for both birthing & non-birthing parents Compensation Qualified candidates can expect a salary range of $150,000 - $170,000/year depending on experience. Potential for end-of-year bonus earnings and periodic merit increases also available based on company and/or personal performance. Ready to Check-in to Your Next Role? If you're excited about our mission in empowering hospitality through technology, apply to join the Actabl team today! Candidate AI Usage Policy We are committed to fostering a hiring process that reflects each candidate's unique skills, experience, and perspective at Actabl. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples. Accommodation Requests We understand that some candidates may require accommodations that involve the use of AI. If you require any accommodations during the interviewing process please contact us in advance at people-team@actabl.com. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed! Our Nondiscrimination Promise Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. J-18808-Ljbffr