Systems Support Engineer (UAT & Development)
Overview Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. As a Systems Support Engineer, you safeguard and align non-production environments with production parity, enabling reliable testing and smooth releases. You collaborate with development, QA, release management, and operations to reduce outages and foster trusted, scalable tooling. You’ll implement monitoring, incident response, and automation to support fast-moving delivery while upholding high stability. This role offers impact across trading-focused tech stacks and a culture that prizes autonomy and continuous improvement. Compensation / Benefitsgroup medical, dental and vision insurance 401k with discretionary employer matchshort and long-term disabilitylife and AD&D insurancehealth savings accountsflexible spending accounts
Responsibilities:
- Increase and maintain parity between lower and production environments by standardizing tooling and configurations
- Implement monitoring, alerting and incident response for UAT and Development
- Reduce environment downtime and improve reliability during testing
- Track and report on environment performance and outage metrics
- Collaborate with production operations and development teams to share best practices
- Ensure stability of lower environments to deliver operational excellence
Key requirements:
- Bachelor’s degree in computer science, engineering, or related STEM field 2+ years of experience managing and troubleshooting Linux-based systems
- Knowledge of network communications and multicast networking
- Experience with incident response and root cause analysis
- Experience with scripting/automation using xaygatp Python, Bash, Go, Java, or JavaScriptCompetence across cloud platforms, containers, monitoring/alerting, and distributed messaging (e.g., AWS, Kubernetes, Docker, Splunk, Prometheus, Grafana, RabbitMQ)
- Exposure to AI coding assistants and agentic tools for automating tasks
- Written and verbal stakeholder communication
- Ability to coordinate multiple priorities under time pressure
- Curiosity and hands-on problem solving
- Linux system administration
- Networking and multicast knowledge
- Scripting and automation