DevOps Manager (Richardson, TX)

ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.Job SummaryThe DevOps Manager is responsible for leading the strategy, design, and execution of enterprise DevOps practices across multiple product teams. This role drives the modernization, automation, and scalability of software delivery processes, with a strong emphasis on Azure cloud architecture, CI/CD pipelines, and containerized deployments. The DevOps Manager leads a team of engineers while partnering with Software Engineering, Product, Customer Support and QA teams to improve release quality, speed, and reliability. This position combines hands-on technical leadership with people management, process optimization, and cross-functional collaboration.TIME ALLOCATIONLeadership and team management (coaching, mentoring, performance oversight) – 20%DevOps strategy and architecture (CI/CD, cloud, automation) – 25%Hands-on technical contributions (pipeline design, troubleshooting) – 30%Cross-functional collaboration with engineering, QA, and product – 15%Continuous improvement, innovation, and tool evaluation – 10%Expected Work And Performance (essential Functions)Lead, develop, and manage a high-performing DevOps team supporting multiple applications and platformsDefine and implement enterprise DevOps strategy, including CI/CD pipelines, automation frameworks, and release processesOversee the design, implementation, and maintenance of build, packaging, deployment, and testing systemsEnsure efficient source code management, branching strategies, and release governanceDrive adoption and optimization of CI/CD tools (GitHub Actions) Champion infrastructure-as-code and automation practices across Azure cloud environmentsLead cloud migration initiatives and optimize Azure architecture (compute, storage, networking, data services)Oversee containerization strategies using Docker and Kubernetes for scalable deploymentsEstablish and enforce best practices for artifact management using tools like Nexus or ArtifactoryPartner with product and engineering teams to improve development velocity, quality, and reliabilityDrive root cause analysis and resolution of build and deployment failuresEstablish and track key DevOps metrics (deployment frequency, lead time, MTTR, change failure rate)Oversee development of scripts and automation tools (PowerShell)Ensure robust documentation of DevOps processes, tools, and standardsLead selection and implementation of new DevOps tools and technologiesCollaborate with stakeholders to prioritize work, estimate effort, and deliver on roadmap commitmentsPromote a culture of continuous improvement, accountability, and innovationEnsure the security and privacy of the CI/CD processes and platformsSupport and participate in dependency protection governance processes (i.e vulnerabilities and licensing)Evaluate platforms and features for data privacy and ownership compliance (especially AI and external-access features).QualificationsBachelor’s degree in Computer Science, Software Engineering, or related technical field7+ years of experience in DevOps, Software Engineering, or Release Engineering2+ years of experience in a leadership or management roleProven experience managing cloud-based, enterprise-scale DevOps environmentsDemonstrated success implementing CI/CD pipelines and DevOps transformation initiativesRequired Skills / Experience / KnowledgeStrong expertise in Azure cloud architecture and services (IaaS, PaaS, networking, storage, security)Hands-on experience with CI/CD tools such as GitHub Actions, Bamboo, or equivalentProficiency in containerization and orchestration (Docker, Kubernetes)Experience with artifact repositories (Nexus, Artifactory)Strong scripting skills (PowerShell, Python, Bash or equivalent)Experience managing Windows and Linux server environmentsDeep understanding of Software Development Life Cycle (SDLC) and Agile methodologiesExperience with build/release engineering, including troubleshooting complex deployment issuesFamiliarity with Atlassian toolset (Jira, Confluence, Bitbucket, Jira Service Desk)Experience supporting .NET, C#, or Java-based development environmentsKnowledge of SQL Server and relational database managementStrong analytical, problem-solving, and decision-making skillsExcellent communication skills with ability to influence technical and non-technical stakeholdersAbility to manage multiple priorities in a fast-paced environmentPreferred Skills / Experience / KnowledgeExperience leading enterprise DevOps transformations or cloud migrationsAdvanced knowledge of infrastructure as code (Terraform, ARM templates, or similar tools)Experience implementing automated testing frameworks (Selenium, Cucumber, Postman, ReadyAPI)Familiarity with cost optimization and SLA-driven cloud infrastructure designExperience with Java-based tooling and ecosystemsExposure to security and DevSecOps practicesExperience working in SaaS or high-availability production environmentsCertifications in Azure (e.g., Azure Solutions Architect, DevOps Engineer Expert)Experience scaling DevOps practices across multiple teams or product linesATTENDANCE/WORK LOCATIONThe position is based in our Richardson, TX office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees.DISCLAIMERNothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.Additional RequirementsApplicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.Pre-employment background screening will be conducted.Department: Software DevelopmentThis is a management positionThis is a full time position