Student Enrollment Services Coordinator

We are now accepting applications for a qualified Student Enrollment Services Coordinator at Belmont University.Employment Type StaffInternal Job CategoryNon-Exempt (Staff)Full-TimeDepartmentCollege of MedicineHours 37.5Primary Duties andResponsibilities:Reporting to the Director of Student Enrollment Services, the Student Enrollment Services Coordinator will serve as one of the initial points of contact in the Office of Student Affairs and Belonging, providing a broad range of services to support students from enrollment through graduation, including registration, financial literacy counseling, visiting student electives, and residency application services.Primary position responsibilities:Support enrollment operations by configuring courses within the Banner system, assisting with students course registration, and processing schedule modifications to ensure accurate enrollment data and seamless registration experience.Maintain accurate and up-to-date student records through meticulous data entry and document indexing, generate comprehensive enrollment reports, and handle all confidential student information with the discretion and in full compliance with FERPA and University regulations.Serves as a key resource for current students, providing comprehensive support on enrollment-related matters, including enrollment verification, letters of good standing, and guidance on immunization compliance and health insurance requirements.Provide administrative support to the Director in the administration of the Visiting Student Learning Opportunities (VSLO), including updating FCoM elective information with the Association of American Medical Colleges (AAMC), the Electronic Residency Application Service (ERAS), and the lottery program for cohort assignments for the clerkship phase.Assist in the planning and executions of key events hosted by the Office of Student Affairs and Belonging events such as New Student Orientation, White Coat Ceremony, Second Look Day, Match Day, Financial Literacy Workshop and other activities contributing to a positive and engaging student experience.Collaborate with the Director of Student Enrollment Services to serve as a liaison to the Belmont University Office of the Registrar and Student Financial Services, facilitating effective communication and problem-solving between departments.The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.Required Qualifications:Belmont University seeks to attract and retain highly qualified faculty and staff who will support our mission and vision. As a Christ-centered and student-focused community, we aim to:Form diverse leaders of character;Equip people to solve the world’s complex problems through teaching, research and service;And be radical champions for helping people and communities flourish.Analytical Thinking: Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions.Critical Thinking: Interprets and seeks information, uses independent reasoning to diagnose the root cause of situations or issues, identifies and tests solutions and thinks beyond what is typical or customary. Uses information to determine benefits and impact in making decision and/or recommendations.Project/Program/Service Management: Ability to coordinate and administer programs/project activities and protocols. Ability to manage resources, monitor activities, and assess risks and quality issues associated with the program/project.Written and Oral Communications: Ability to present information to individuals or groups; ability to deliver presentations suited to the characteristics and needs of the audience. Ability to convey information clearly and concisely to groups or individuals either verbally or in writing to ensure that they understand the information and the message. Ability to listen and respond appropriately to others. Ability to impact and influence others to further the institution’s strategic objectives.Technical, Computer, and Software Skills: Ability to use Microsoft Office (Excel, PowerPoint, Word) and basic databases and software.Customer Service Skills: Provides responsive, student-centered support to prospective and current medical students by delivering accurate information and guidance related to enrollment services. Interacts professionally and courteously with students, faculty, staff, and external partners while addressing inquiries regarding admissions, registration, records, and related processes. Demonstrates strong communication, attention to detail, and problem-solving skills to resolve issues efficiently and ensure a positive, supportive experience throughout the medical student lifecycle.Experience working in a fast-paced environment and the ability to respond to high-pressure situations. Ability to thrive in an environment of hard work.Ability to work effectively with a wide range of constituencies in a diverse community.Preferred Required Required Education Bachelor's degree required. Master's degree preferred. Required Experience 1-3 years in a higher education setting is required. Experience in graduate health programs is preferred. 4-6 years experience is preferred.The selected candidate will be required to complete a background check satisfactory to the University.Belmont University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.