Medical Assistant - Pediatrics

Medical AssistantAs a member of the patient care team, the Medical Assistant is responsible for positive patient relations, proper telephone communication, verification of patient information by interviewing patient and confirming purpose of visit. The Medical Assistant is also responsible to prepare the patients for examination by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summary. This position will also be trained and will be responsible for appointment scheduling, and to perform routine duties associated with the collection and maintenance of current patient demographics and insurance information.Primary Duties and ResponsibilitiesGreets patients, take appropriate vital signs, review current medications and record in medical recordAssists with tracking and monitoring department specific dataExplains policies, procedures, or services to patients using clinical or administrative knowledge, based on scope of practiceManages patient care flow and assist with monitoring CS-Link message pools and standard workSets up exam room/procedure rooms appropriately based on patient visit needsSweeps clinical areas to monitor inventory based on standard workCleans/re-processes equipment and supplies based on standard work and department guidelinesAddresses patient, physician, and staff concerns and escalate accordinglyProvides assistance in QA measures for suites, including recording QC testing on designated equipmentProvides assistance and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolutionMonitors their own workflow to identify opportunities for improvementParticipates in daily huddles and staff meetingsAdheres to all infection prevention standards, department policies and guidelinesQualificationsEducational Requirements:High School Diploma/GED Vocational/Technical Diploma- Medical Assistant Certificate from an accredited educational programLicense/Certification:Basic Life Support Certification from the American Heart Association and/or the American Red Cross for Healthcare Providers required upon HireExperience:2 years of experience working as a Medical Assistant in an outpatient clinical/medical office setting preferred