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Certified Pharmacy Technician - Phone Support

Onco360Houston, TXMay 21st, 2026
This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team.Our specialty pharmacy is located in Houston TX This is a remote opportunity, after onsite training period.Starting salary from $21.00 an hour and up.We offer a variety of benefits including:Medical; Dental; Vision401k with a matchPaid Time Off and Paid HolidaysTuition ReimbursementCompany paid benefits - life; and short and long-term disabilityPaid Volunteer DayFloating HolidayReferral IncentiveAs a member of our Inbound and Outbound Phone Support team, you will:Assist health care providers and patients by phone; answering questions and requests.Communicate with patients and physician office staff to coordinate medication refill deliveries.Work with Insurance companies regarding rejected claims and prior authorizations.Serve as a primary contact for calls to patients and physicians.To be successful in this role, you will need:Good interpersonal skillsExcellent verbal, written and customer service skillsAbility to work independently, meet deadlines and be flexibleGood organizational skills and detail orientedKnowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminologyAbility to perform tasks accurately and efficiently when inputting informationLicensed/registered pharmacy technician or as required by state lawBasic math and analytical skillsIntermediate typing/keyboarding skillsRequired education:High school or equivalentRequired experience:Pharmacy Technician: 1+ yearsRequired license or certification:PTCB CertificationRegistered Pharmacy TechnicianOnco360, a closed-door specialty pharmacy, is seeking compassionate professionals who have an outstanding skillset in customer service. We are looking for certified pharmacy technicians who strive to go above and beyond for our patients and are confident speaking with patients and providers on the phone.