Junior IT Support Technician (part time) - IT Infrastructure Specialist

Join our dynamic IT team to provide essential technical support that keeps our organization running smoothly. As an IT Support Engineer, you'll solve critical issues, maintain vital systems, and ensure optimal performance across our infrastructure.At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.Req.#983960940 ResponsibilitiesDeliver exceptional end-user support by diagnosing and resolving hardware, software, and network issues in a timely mannerPerform installation, configuration, and maintenance of computer systems, peripherals, and office infrastructureManage hardware inventory including procurement, deployment, and lifecycle tracking of IT assetsMaintain server room infrastructure and monitor environmental conditions to ensure optimal system performanceImplement and document IT procedures while adhering to security protocols and compliance requirementsCollaborate with cross-functional teams to troubleshoot complex technical issues and implement effective solutions Requirements2+ years of experience in desktop support, help desk, or similar IT support roleProficiency in Windows operating systems and common business applicationsStrong understanding of computer hardware, peripherals, and networking fundamentalsExcellent problem-solving abilities with attention to detail and follow-throughProven customer service skills with the ability to communicate technical concepts clearlyAbility to work effectively in a distributed team environment while meeting established SLAs EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM Applications will be accepted on a rolling basis. EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered.