Training Manager

Employment TypeFull TimeLocationFL - MIAMIJoin ActionLink as a Training Manager and Shape the Future of Retail Training for Dyson Technology & Beauty Brands!The Training Manager is the catalyst for learning and performance across ActionLink associates, with a strong focus on enterprise programs. This role blendstechnical expertise, dynamic communication skills, and a passion for inspiring retail teamsto deliver exceptional customer experiences.As the bridge betweenproduct knowledge and in-store performance, you’ll design and deliver impactful training that drives engagement, confidence, and conversion for leading technology and beauty brands. From scoping business needs to recommending delivery methods, facilitating sessions, and measuring effectiveness, you’ll ensure every program elevates sales performance and revenue growth.You’ll partner closely with clients and internal teams to create innovative learning solutions, foster a culture of continuous development, and build lasting relationships that close performance gaps.Up to 25% travel is required to conduct training at locations within the US. This role works closely with the Learning Development team, the Program team and the Client to collaborate, design and deliver learning content utilizing internal/external resources.What You’ll DoDesign anddeliver engaging training programs—virtual and in-person—that align with business goals.This is a hybrid role; will work frequently at the client's office in Soho - NYC, as needed.Collaborate with client and internal teams on content development and instructional design.Assess training impact, identify gaps, and implement solutions for continuous improvement.Maintain a training calendar and adapt materials to keep learning fresh and relevant.Champion sales excellence through coaching, storytelling, and interactive learning experiences.What We OfferSalary range between $73,000-$80,000 per year, commensurate with experienceMedical, Dental, Vision, Life and Prescription Insurance Plans401(k) retirement plan with employer matchCompany laptop with monthly phone/internet stipendPaid holidays and paid time offWhat We’re Looking ForEducator Background:3–5 years in retail team training, learning & development, or related roles.Preferred:Beauty industry sales education experience.Other Experience:Retail sales, Retail operationsStrong knowledgeof adult learning principles, instructional design, and facilitation techniques.Expertise in Microsoft Office(especiallyPowerPoint), LMS platforms, and virtual training tools (Zoom, Teams, WebEx).Familiarity with eLearning tools(Articulate 360, Adobe Captivate, Camtasia) and SCORM/xAPI standards.Ability to connect product knowledgeto sales outcomes and motivate retail teams.Skills That Set You ApartEnergetic and enthusiastic communicator who brings technology to life.Dynamic presentation and storytelling skills.Deep understanding of store operations, customer experience standards, sales drivers and seasonal retail rhythmsSkilled in coaching, performance tracking, and impact measurement.Adaptable, collaborative, and passionate about technology and beauty brands.Working EnvironmentFlexible work locations: home office, retail stores, and client site.Travel up to 25% as needed by vehicle locally and nationally by plane.Lift up to 50 lbs occasionally, and havethe ability to transport and set up training materials and technologyWe are an equal employment opportunity employer