Director of Product - Payments Infrastructure

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Ledgent Technology, is seeking the following. Apply via Dice today!Director of Product, Payments and Financial InfrastructureDenver, CO | Hybrid (2 days onsite)Full-Time | $180k to $210k baseThe OpportunityWe are hiring a Director of Product to own Payments and Financial Infrastructure for a platform serving thousands of orthodontic practices and millions of patient payment plans each year.This is not a checkout or subscription billing role.You will lead product strategy for a highly complex payments ecosystem that spans recurring patient collections, practice disbursements, lender and financing partner integrations, and the infrastructure that makes those flows reliable at scale. Success in this role directly impacts cash flow, margins, patient experience, and operational efficiency for the business.Reporting to the VP of Product, you will set direction for a mission critical domain that sits at the intersection of Product, Finance, Engineering, and Operations.What You Will OwnThis domain includes:Patient accounts receivable and collections toolingPatient-facing payment plan experiencesPayment processing reliability and optimizationPractice billing workflowsIntegration with lenders and financing partnersMultiple product platforms with distinct architectures and dedicated engineering teamsThe opportunity is to bring strategic coherence across this portfolio while driving measurable improvements in collection rates, payment success, and system reliability.What You Will DoSet Product StrategyDefine vision, outcomes, and roadmap for Payments and Financial InfrastructureOwn business results including collection rates, payment margin, reliability, and operational efficiencyEvaluate build vs buy decisions, vendor relationships, and market optionsLead and Develop TalentLead and grow a team of product managersSet a high bar for craft, clarity, and accountabilityCoach PMs through direct feedback and hands-on leadership when it matters mostModel Excellent Product WorkGo deep on the highest impact initiativesLead discovery for complex, ambiguous problemsRaise the bar for how product strategy and execution are done across the teamPartner Across the BusinessWork closely with Finance, Operations, Engineering, and Customer SuccessOwn strategic relationships with payment processors and financing partnersRepresent your domain independently at the executive levelApply an AI-first MindsetIdentify where applied intelligence creates leverage beyond rules-based systemsPush the team to use AI both in how they work and what they buildWhy AI Matters HereProcessing payments across millions of patient accounts creates rich, longitudinal data. This role plays a key part in identifying opportunities to use AI to predict payment outcomes, reduce failure, optimize collections, and improve decision-making across the payments stack. This is early stage enough that the right leader will shape the direction.What We Are Looking For7+ years of product management experience with 3+ years leading PMsOwnership of a product domain end-to-end in a SaaS environment at $20M+ ARR or comparable scaleStrong payments infrastructure experience including reconciliation, chargebacks, payment method optimization, vendor management, and margin strategyExperience improving recurring collections and reducing payment failureComfort operating in complex, multi-party payment flows beyond consumer checkoutProven ability to represent your domain with executives and cross-functional leadersPractical AI fluency and judgment about where it creates real valueIndustry background is flexible. Strong candidates typically come from healthcare, lending, fintech, or subscription businesses where payment completion and customer experience are both critical.What's In It For YouCompetitive base salary plus meaningful scope and visibilityFull medical, dental, and vision benefits401(k) with 3 percent match after 90 daysFlexible PTO and 9 company paid holidaysPaid parental leave with a two-week ease-back programHybrid schedule with two in-office days per weekSupportive culture with real growth opportunitiesWork authorization: Must be authorized to work in the United States. Sponsorship is not available.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.