Customer Service Representative

We’re hiring a Customer Service Representative to join our team, supporting face-to-face customer engagement campaigns across New York. This is a full-time, on-site role working at events, pop-ups, and promotional locations.It’s a practical, people-focused position suited to someone who is comfortable dealing with customers day-to-day, can stay organised in busy environments, and approaches their work in a clear and professional way.ResponsibilitiesEngage with customers directly at events and promotional sitesProvide clear, accurate information about products and servicesHandle questions or concerns in a calm, professional mannerMaintain a high standard of presentation and communication at all timesSupport event setup and general day-to-day operations on-siteWork closely with colleagues to ensure consistent service deliveryContribute to a positive customer experience from first interaction through to completionAbout YouConfident communicator who is comfortable speaking with a wide range of peopleReliable, punctual, and professional in both attitude and appearanceAble to stay focused and organised in fast-paced environmentsWilling to learn and take on feedbackPrevious experience in customer service, retail, hospitality, or events is beneficial, but not essentialWhat’s on OfferFull-time position based in New YorkBase pay with additional performance-related incentivesStructured training provided from the startOngoing support from experienced team membersOpportunity to progress into senior or supervisory roles over timeIf you’re looking for a stable, customer-facing role with clear expectations and the chance to build experience, we welcome your application.#CustomerService #NewYorkJobs #Hiring #CustomerSupport #EntryLevelJobs