Account Manager - Event Software

Company OverviewA leading provider of cloud-based SaaS platforms and integrated IT and AV solutions for scientific and association-driven conferences is expanding its presence in the U.S. market. With a strong track record across Europe and a growing footprint in North America, the company supports complex scientific meetings with end-to-end technology solutions, including registration and abstract management, speaker logistics, presentation management, live streaming, and post-event analytics. The organization is known for delivering high-quality, scalable solutions tailored to the needs of professional associations and scientific congress organizers.Position OverviewAs part of continued U.S. expansion, we are seeking an Account Manager with experience in event software and scientific congresses. Candidates with backgrounds in event technology, software, or conference production are encouraged to apply. This role combines account management, project oversight, and client success, offering strong growth potential within a fast-growing organization bringing proven technology and innovative concepts to the U.S. market.Key ResponsibilitiesManage large-scale, multi-faceted, or technically complex client projects across the full conference lifecycleEnsure smooth implementation and adoption of event software solutionsParticipate directly in event execution (onsite and virtual) to ensure optimal client experienceRepresent the organization at client meetings, conferences, and industry events across the U.S.Manage and grow a portfolio of existing accounts, focusing on long-term client satisfaction and retentionConduct regular account reviews to identify upselling and cross-selling opportunitiesServe as the operational link between clients and internal teams, translating requirements into actionable plansCollaborate closely with cross-functional teams in a solution-oriented environmentQualificationsPMP certification requiredStrong technical understanding of event software, registration platforms, and scientific conference workflowsProven experience in project or event management involving complex timelines and multiple stakeholdersBackground in account management or solution-oriented sales, ideally within event technology or related servicesHands-on, operational mindset with the ability to support live event executionExperience using CRM systems (HubSpot preferred) and project management tools (e.g., Jira, Asana)Existing network within the scientific, medical, or association conference industry is a plusWillingness to travel within the U.S., with occasional international travelOfferCompetitive compensation and benefits packageStrong earning potential through commissions on a broad solution portfolioInternational onboarding exposure, including opportunities to attend conferences in EuropeClear development and promotion opportunities within a growing global organization