Dispatch Representative

Dispatch Representative Job Number: 26-01123 Progress on your journey to success! ECLARO is currently recruiting for a Dispatch Representative in the Chicago, IL area for one of our clients. ECLARO's client is a leading provider of healthcare workforce software and solutions. If you're up to the challenge, then take a chance at this rewarding opportunity! Position Overview:The Resource Coordinator Patient Escort facilitates the scheduling and training of Dispatchers and Escorts.Additional responsibilities include electronic (TeleTracking) reporting, assisting with daily supervision, and transporting patients when volumes are heavy. Responsibilities:Assesses transportation needs for assigned shift and monitors activities to ensure patients as being moved in a safe and timely manner.Responsible for running and maintaining key reports through the Patient Escort software (TTI), including response times and employee productivity.Assists in the coordination of employee scheduling, both long-term and daily needs.Serves in a support capacity for employee timekeeping, reporting (Kronos).Identifies and communicates critical situations involving the transport of patients, blood, or specimens in accordance with departmental standards.Transports patients when volumes are heavy.Performs Dispatch functions if necessary.Operates, monitors all aspects of Electronic Transport software system, including entering requests, altering priorities, request audit, employee breaks, and appointments for diagnostic testing. Required Qualifications:High school diploma or equivalent.Must be able to speak, spell, read, write, and understand English.Excellent communication skills and ability to interact well with patients of all ages.Must have exceptional patient relations skills.Must be able to work under stress in a fast-paced environment.Must demonstrate reliability, punctuality, and good attendance.Ability to be on feet for most of the day.Excellent hygiene is a necessity.Must have no lifting restrictions.Enrollment in BLS training course within 2 months of hire and successful completion within 3 months. Preferred Qualifications:High School Diploma or equivalent. Pay Rate: $24.00/Hour Shift: Night 5x8-Hour (23:00 - 07:30); Job Duration: 6 months If hired, you will enjoy the following ECLARO Benefits:401k Retirement Savings Plan administered by Merrill LynchCommuter Check Pretax Commuter BenefitsEligibility to purchase Medical, Dental & Vision Insurance through ECLARO If interested, you may contact: Sofia Dela Torre Sofia.DelaTorre@eclaro.com (332) 206-0779 Sofia Dela Torre | LinkedIn Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.