Sales Manager, TPO

Come join our amazing team !The Wholesale Sales Manager will be responsible for the management of Account Executives and broker relationship building within a Sales area, focusing on wholesale and correspondent lending. Responsible for achieving sales goals on a monthly, quarterly, and annual basis. Provide day-to-day mentoring, coaching, training, and broker relationship building, sales region development and management guidance to assigned staff. Perform all duties in accordance with company policies and procedures and all state and federal regulations.Responsible for promoting Carrington's loan programs including Non-Agency/Non-QM, Government, Conventional, 2 nd Mortgages, and other specialty lending productsThe target pay range for this position is $70,000.00 to $80,000.00 + Monthly Incentive plan.What you'll do:Responsible for achieving sales goals on a monthly, quarterly, and annual basis.Carries out supervisory/management responsibilities in accordance with the organization's policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.Manage and coach direct reports to achieve region objectives and sales goals, including establishing appropriate timelines, monitoring progress, and course correction as necessary.Mentor, coach, and assist Account Executives in building & maintaining exceptional relationships with brokers and setting up new broker relationships.Provide oversight to Account Executives in communicating changes in Carrington loan programs, rates and/or policies to brokers.Supervise loan submission, maintain high levels of service, and manage for high quality and timely results within an assigned sales region.Responsible for timely completion of regional sales forecasts.Prepare daily, weekly, and monthly production projections and report projections/findings to management.Ensure that Account Executives are updating CRM system with sales activities, marketing efforts, and broker/contact records they are soliciting.Review and validate completeness of new broker applications submitted.Resolves any sales or operational issues that may arise in the most efficient manner and in line with company guidelines.Partner with operations staff to ensure expedient process of file flow.Responsible for communicating, implementing and maintaining marketing strategies and policy and procedure changes within assigned region.Ensure that all sales activities and operations are performed in compliance with local, state and federal lending regulations and laws.Participate in the development and facilitation of training and presentations for sales meetings, training sessions, etc.Assist senior sales leadership in the budgeting process and development of regional goals.Will attend and represent Carrington at trade shows or industry meetings from time to time.Work a flexible schedule and travel as necessary.What you'll need:Demonstrated sales management skillsExpert knowledge of FHA, VA, USDA, conventional, and non-agency/Non-QM products, guidelines, and requirements.Knowledge of state and federal lending regulationsComplete understanding of credit, title, escrow, underwriting, loan processing and closing functionsExcellent verbal, written and communications skillsExcellent organizational skills with ability to adapt quickly and effectively to changeStrong and proven decision making and problem solving abilityExcellent customer service, leadership and management skillsKnowledge of Encompass or equivalent loan origination system, or ability to learn itKnowledge of Customer Relationship Management (CRM) systems, or ability to learn itExcellent knowledge of non-agency lendingExcellent knowledge of the mortgage origination processExcellent knowledge of non-agency/Non-QM and specialty products lendingKnowledge of Carrington policies, procedures, guidelines and organization structureKnowledge of underwriting guidelines and investor requirements generally in the mortgage industry with ability to learn the Carrington specific policiesAbility to learn Carrington's loan origination system if new to the companyAbility to learn quickly and retain information about Carrington, its sales process flow, its products and the specialty lending industryAbility to follow CMS Mortgage Lending loan protocolsAbility to proactively address and resolve interpersonal conflictAbility to understand complex problems and to collaborate and explore alternative solutionsFamiliarity with MS Office Suite (Word, Excel, PowerPoint)Bachelor's degree or equivalent work experience2 to 5 years mortgage banking or consumer financeMinimum 2 years in government mortgage experiencePrevious experience as a sales manager strongly preferredOur Company:Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonwholesale.com .What is the value proposition to joining the team?Increased earning capacity due to access to our 48 state territory.Ability to market faster and more efficiently inside the operation.Superior service levels offered to the broker as you're inside presence ensures every step of the loan process is handled in the most efficient manner possible.Professional account manager's partner with you and your brokers to add value every step of the way.Base pay plus an industry leading commission plan.Take over existing accounts.What We Offer:Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.Customized training programs to help you advance your career.Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.Educational Reimbursement.Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.EEO/AAP EmployerCalifornia Privacy Notice: https://oag.ca.gov/privacy/ccpaCarrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.