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Deployment Field Engineer

Deployment Field EngineerHARDWARE ENGINEERINGCAMBRIDGE, MAFULL TIMEManager - Chief Product Officer You'll be the main technical presence at one of our customer sites — first helping develop the deployment, then living it day-to-day once the robots are up and running. Equal parts engineer and on-site translator between our engineering team and the customer. Notes 50% travel expected. This role is in-person in Cambridge, MA 5-days per week when not traveling.
Benefits: medicaldentalvisionPTONo visa sponsorship available for this role — must be authorized to work in the U.S.
What You'll Do:
  • Represent engineering on-site, supporting both development and deployment
  • Build testing plans and procedures tailored to the customer site, in line with our roadmap
  • Run tests on-site — track data, debug issues, keep things moving
  • Make sure testing goals are met while keeping the customer happy with performance
  • Dig into the data you collect to help improve our software and hardware
  • Keep engineering in the loop with clear, useful feedback
What We're Looking For: -haves:
  • An Engineering or Business degree, or the equivalent in hands-on industry battle scars
  • Deep experience (5+ years with a BS, 3+ with an MS) managing complex integrations or robotics systems
  • Proven ability to lead multi-layered technical rollouts where hardware, software, and boots-on-the-ground ops collide
  • The ability to demystify complex tech for anyone from the warehouse floor to the boardroom to ensure everyone is on the same page
Nice-to-haves:
  • Comfortable refining processes so they scale cleanly across many different sites
  • Hands-on with CAD for site planning, enterprise networking (VLANs/VPNs), and Python or C++ APIsYou're good in ambiguity — early-stage rollouts don't come with a manual, and you build the structure yourself
  • An instinct for how a great technical integration can turn into a bigger account win
About Us: Dynamic Creatures is a robotics company designing and building interactive character robots for entertainment and hospitality brands. We are creating a new category of mobile characters that move naturally through guest environments, understand the context of an interaction and respond in real time. Dynamic Creatures offers character-based experiences built on Boston Dynamics and other systems, as well as fully original robots created for a specific brand, environment or story. As Boston Dynamics' official entertainment and hospitality partner, the company works with entertainment companies to develop guest-facing character experiences designed to feel personal, attentive, and memorable. Dynamic Creatures was co-founded by CEO Marc Theermann, former chief strategy officer at Boston Dynamics and a former senior leader at Google, and chief technology officer Farbod Farshidian, a globally recognized robotics researcher and former research leader at the Robotics and AI Institute.