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Lead Senior Restaurant Manager
Memphis, TNApril 1st, 2026
P.F. Chang's Pay Range (based on experience): $61,250.00 - $81,250.00 / year Benefits We Offer:Comprehensive BenefitsMedical, dental, vision, 401(K), and paid time off. Competitive Pay & Performance IncentivesMonthly and annual bonuses based on your performance. Professional DevelopmentJoin our paid management training program designed to enhance your skills and propel your career forward - we believe in promoting from within. Referral ProgramReceive a $250 referral bonus for Team Member positions and $500 for restaurant management roles through our employee referral program (valid for locations other than home location). Exclusive DiscountsEnjoy exclusive employee discounts. HolidaysMost locations are closed on Thanksgiving and Christmas to allow time with family and friends. Supportive CommunityAccess financial assistance through the Lucky Cat Fund for team members in need during tough times. We are hiring immediately for the full-time salaried position of Lead Senior Restaurant Manager. Job Summary:The Lead Senior Restaurant Manager is responsible for overseeing and executing all front-of-house operations in accordance with P.F. Chang's established procedures, under the guidance of the Operating Partner. This role is a key management position for front-of-house operations. Job Responsibilities:Supervise and train all Hospitality Team Members to ensure they are equipped to excel. Communicate clearly and effectively with Team Members, Management, and our Guests. Develop and manage schedules for all Hospitality Team Members. Conduct pre-shift meetings to set daily goals and provide ongoing direction for staff. Enforce dress code standards among front-of-house personnel. Ensure adherence to all state safety and sanitation regulations. Support inventory management and assist with execution. Manage controllable expenses within your area of responsibility. Assign and ensure completion of all side work. Oversee check-outs for all Hospitality staff. Maintain a clean and safe environment for Team Members and Guests. Handle Guest Service issues with professionalism and empathy. Embody and inspire others to uphold our company values in all aspects of the role. Maintain physical stamina, with the ability to stand and walk for extended periods (8-10 hours) each shift. Perform tasks that require reaching, bending, balancing, and transporting items weighing up to 30 lbs regularly, with the ability to lift up to 50 lbs as needed. Operate kitchen equipment, including a wok, mixer, slicer, and buffalo chopper, while ensuring knives are maintained properly. Job Requirements:3+ years of experience in restaurant management. Valid driver's license required for occasional duties such as shift coverage, meeting liquor license requirements, and attending offsite training or meetings. Proven experience in a fast-paced, high-volume environment. Ability to mentor and train hourly team members effectively. Strong communication skills, capable of resolving conflicts and guiding your teams. Preferences:Experience in a casual or upscale dining environment. Background in a corporate restaurant chain with established processes and protocols. Understanding of inventory management, cost controls, and financial oversight. Why work for us?Join us because it's more than just a job—it's about being part of a passionate team dedicated to meaningful work, driven by our purpose: To Celebrate Life. Family. Food. Apply NowSearch for jobs by keyword or location. Gather your work history, and if applicable, prepare your resume for submission. Click 'Apply Now' to submit your application.
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