Event Coordinator

Job Title: Events Coordinator / Program Manager (Customer Engagement)Rate & Engagement DetailsLocation: San Francisco, CAWork Arrangement: Hybrid (3 days onsite per week)Schedule: Monday–Friday, 40 hours/week (core business hours)Contract Duration: 18 monthsRole OverviewThe Events Coordinator will provide high-level administrative and operational support for Customer Engagement team. This role focuses on ensuring seamless operations, communications, and processes that support strategic customer programs, particularly the Executive Briefing (EBC) program.The ideal candidate will act as both an information and communication manager, supporting executive-level engagements and cross-functional initiatives.Purpose of the TeamThe team is responsible for ensuring seamless operations, communications, and processes that power some of most strategic customer programs.Typical Day in the RolePerform business administrative duties and support assigned tasksRamp quickly on tools including Slack, Microsoft Office, Teams, and PM tools (e.g., Jira)Host and coordinate executive meetings onsiteCollaborate with cross-functional teams and leadershipKey ResponsibilitiesPerform general office duties, including ordering supplies, maintaining records management systems, and basic bookkeepingPrepare invoices, reports, memos, letters, financial statements, and other documentationFile and retrieve corporate documents, records, and reportsManage incoming correspondence (emails, faxes, mail) and prepare responsesCoordinate with regional sales leads to improve customer experience and consistency across briefing centersPartner with project sponsors and cross-functional teams to define scope, goals, deliverables, timelines, and budgetsDrive promotion of Executive Briefing programs to sales leadership and regional teamsEnsure alignment across stakeholders for deadlines, schedules, and deliverablesDevelop and execute communication plans for programs and initiativesMeasure program success using qualitative and quantitative data and report insights to leadershipConduct enablement sessions for Sales teamsSupport expansion of programs into new markets through experimentation and adoption strategiesIdentify, escalate, and mitigate program risks proactivelyCandidate RequirementsMust-Have Skills8–10 years of experience in:Calendar managementAbility to quickly learn and adapt to new toolsExecutive presence for managing internal and customer-facing interactionsCore SkillsStrong verbal and written communication skillsExcellent multitasking and organizational abilitiesCustomer service and interpersonal skillsAbility to work independently and manage time effectivelyHigh level of confidentiality and information managementProficiency in Microsoft Word, Excel, and PowerPointEducation & ExperienceHigh school diploma or GED required10+ years of relevant experience requiredBackgrounds in events, sales, customer support, marketing, administrative, or customer-facing roles are highly preferred