Underwriting Operations Assistant

Underwriting Operations AssistantReporting to the Operations Manager, Hamilton Americas, the successful candidate will join Hamilton's growing managing general agency. You will support the Operations team to ensure that all operational objectives and processes of our regional underwriting platform are met. Preferably working a hybrid schedule based in Richmond, VA or Miami but we will consider a remote working location for appropriately qualified candidates.Hamilton Global Specialty is our multi-platform, specialty insurer operating primarily through a Lloyd's Syndicate and Dublin operating company with a managing general agency in the US.What You Will DoLiaise with our underwriting teams to enter business into our underwriting system by following agreed guidelines - including but not limited to entering policy details for new transactions, renewals, premium & non-bearing premium endorsement transactionsResponsible for generating and issuing accurate policy documentation (binders, policies and mid-term endorsements) based on guidelines required by Compliance, Lloyds' agreements, and Internal AuditAssist in generating and sending invoices to brokers on bound policiesSet up and maintain comprehensive electronic policy filesLiaise with underwriting and our software vendor to maintain and update the forms library for each productProvide support to the Operations Manager, Hamilton Americas and other stakeholders as requiredAct in accordance with all applicable supervisory bodies, principals, rules and regulationsConduct StandardsYou must act with integrityYou must act with due skill, care and diligenceYou must be open and cooperative with the FCA, the PRA and other regulatorsYou must pay due regard to the interests of customers and treat them fairlyYou must observe proper standards of market conductYou must act to deliver good outcomes for retail customersWhat You Require For The RoleStrong organizational skills.Strong working knowledge of Microsoft Office products.Ability to quickly learn new software & systemsStrong Multi-Tasking skillsGood customer service and work ethicProblem Solving AbilitiesAttention to DetailEffective Communication SkillsResults-oriented and growth mindsetCollaborative spiritWhat You Can Expect From UsWe offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More.We know if we welcome and respect differences, we'll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company.Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package, to include:Hybrid workingMatching 401K planMedical, dental, vision, life, disabilityGenerous time off (including parental leave)Continued support for professional developmentGym subsidyMy day (additional days leave for personal interests/wellness/charity work)In good company.We're a global specialty insurance and reinsurance company enhanced by data and technology, focused on producing sustainable underwriting profitability and delivering significant shareholder value.Headquartered in Bermuda, we operate on a global basis, with over 500 employees and key underwriting operations in London, Bermuda, the US and Dublin.We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful to our customers and our business.