Senior Project Manager (Saginaw, MI)
About The RoleLocation: Saginaw, Michigan (on site preferred; potentially hybrid)If you’re a senior-level project manager who likes to own the plan and drive it to the finish line, you’ll feel at home at Morley.As a Senior Project Manager, you’ll lead the simultaneous execution of multiple complex, cross-functional initiatives for our Business Process Outsourcing (BPO) group, supporting Fortune 500 clients. You’ll bring clarity and discipline to timelines, risk management and change efforts – while partnering with people who show up with a positive, roll-up-your-sleeves mindset and a shared focus on getting it done.The Senior Project Manager serves as a primary point of accountability for project performance, stakeholder communication and continuous improvement across assigned initiatives.This is an on-site role, with potential for a hybrid schedule for the right candidate.What You’ll DoProject Planning & ExecutionDevelop comprehensive project plans, schedules and deliverables based on approved statements of work and business requirementsIdentify, secure and coordinate resources (team members, subject matter experts and leadership stakeholders)Lead project meetings and ensure alignment on goals, roles, timelines and success metricsTrack progress and proactively adjust timelines, resources or scope as needed to maintain delivery commitmentsHold team members accountable for completing tasks and deliverables on timeManage critical path activities so milestones and outcomes aren’t compromisedProvide clear project status updates, including dashboards and report card measures as neededRisk, Issue & Change ManagementIdentify risks early and create mitigation strategies based on project complexity and risk profileTrack issues, drive resolutions and escalate when needed to protect outcomesManage scope changes through formal change control processes to stay aligned with contractual and business expectationsStakeholder & Client CommunicationServe as the main point of contact for project status, risks and deliverablesPrepare and deliver regular status reports to internal leaders and client stakeholdersKeep communication clear and timely across cross-functional teams to maintain alignment and accountabilityQuality Assurance & GovernanceEnsure quality assurance checkpoints are completed in accordance with organizational standardsConfirm deliverables meet defined requirements before milestone or final deliveryMaintain accurate project documentation in the right systems throughout the project lifecycleProject Closeout & Continuous ImprovementLead formal project closeout activities, including final reporting and documentation validationConfirm all contractual and operational requirements are completeCapture lessons learned and recommend improvements for future projectsSecure project approvals and signoff from key stakeholdersLeadership & CollaborationCoach and mentor project team members and project managers as neededModel strong accountability, problem-solving and decision-makingCollaborate effectively across operations, IT, finance, compliance and other teamsBuild cohesion across functional groups and keep teams focused on outcomesCelebrate milestones and recognize contributions and performanceLocation Our office is a friendly, casual environment in Saginaw Township, close to shopping and restaurants. You’ll have access to our free on-site workout facility and enjoy perks such as tickets to local events.Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).Skills For SuccessRequired SkillsStrong skills in project planning, risk management and mitigation, and stakeholder communicationAbility to manage multiple priorities in a fast-paced, deadline-driven environmentStrong written and verbal communication skillsStrategic thinking with strong execution disciplineAttention to detail with a focus on outcomesAbility to lead and influence across cross-functional teamsEligibility RequirementsBachelor’s degree in business, project management or a related field (or equivalent experience)Proven experience managing complex, multi-workstream projectsAble to work on site at our office in Saginaw, Michigan, as neededAble to work the following hours: Monday - Friday, 8 a.m. to 5 p.m. Eastern timeFlexible to support after standard work hours or on weekends if needed to complete high-priority projects or accommodate client schedules PreferredProject Management Professional (PMP) or equivalent certificationExperience managing client-facing or contract-based projectsExperience in business process outsourcing (BPO), operations, technology or service delivery environmentsProject management software experience in systems such as Asana, MS Project, Jira, etc.Why Join Our Morley FamilyAt Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.Health & Wellness BenefitsMedical and prescription coverageDental and vision insurancePaid time offAssociate wellness program with rewards for annual checkupsPrograms to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)Financial Benefits401(k) with matchFlexible spending account (FSA)Life insuranceCompany-paid short- and long-term disability insuranceBenefits to Make Your Life Easier24/7 online access to doctors through Teladoc24/7 nurse help deskPatient advocacy with free 24/7 support for benefit questions and claimsGuidance for family, financial and estate planning (including wills)About MorleyOur mission is to deliver extraordinary experiences.We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.Thank you for your interest in Morley.NoticesMorley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7woClick here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpaClick here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy