Work From Home - CSR

Benefits RepresentativeAs a Benefits Representative, you will help working families better understand their coverage options and make informed decisions. This is a service-focused position built around communication and relationship-building.Your responsibilities will include:Confirming and managing appointments with members who have requested benefit informationHosting virtual consultations via phone or Zoom to review available optionsAssessing client needs and recommending appropriate coverage solutionsMaintaining ongoing communication and follow-up supportCompleting a structured training program designed for long-term successSetting and achieving performance goals with a clear path toward leadership opportunitiesThis role centers on education and guidance not aggressive sales. Your focus is to inform, answer questions, and help clients feel confident in their decisions.