IT SUPPORT ANALYST

We are seeking a highly motivated and skilled IT Support Analyst to join our growing team. The ideal candidate will have a strong background in IT support and troubleshooting, as well as excellent communication and problem-solving skills. This is a full-time, permanent position with opportunities for growth and advancement within our organization.Key Responsibilities:Provide technical support to end-users for all IT-related issues, including hardware, software, and network problemsTroubleshoot and resolve technical issues in a timely manner, escalating to senior IT staff when necessaryInstall, configure, and maintain computer systems, software, and peripheralsMonitor and maintain network infrastructure, including servers, routers, and switchesEnsure all systems are up to date with the latest security patches and updatesCreate and maintain documentation for IT procedures and processesTrain employees on basic IT procedures and best practicesMaintain inventory of all IT equipment and software licensesCollaborate with other departments to identify and implement technology solutions to improve efficiency and productivityStay up to date with the latest technology trends and make recommendations for improvements to current systemsQualifications:Bachelor's degree in Computer Science, Information Technology, or a related fieldStrong knowledge of Windows and Mac operating systemsExperience with Active Directory, Office 365, and other cloud-based servicesFamiliarity with network infrastructure, including LAN, WAN, and Wi-FiExcellent communication and interpersonal skillsAbility to work independently and in a team environmentStrong problem-solving and troubleshooting skillsA passion for technology and a desire to continuously learn and improveBenefits:Competitive salaryComprehensive health, dental, and vision insurance401(k) retirement plan with company matchPaid time off and holidaysProfessional development opportunitiesA supportive and collaborative work environmentJ-18808-Ljbffr