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Parts Advisor - Inside Parts Sales

Ward TrucksDutton, ALMay 30th, 2026
Job Description :Interested in this role You can find all the relevant information in the description below.Ward Trucks of Mobile is hiring a Parts Advisor.SummaryParts Counter Representatives are responsible for selling parts over-the-counters, over-the-phone, and occasionally, on-line, to our customers while promoting and maintaining a positive, team oriented, and customer focused attitude within the parts department.Duties and Responsibilities1. Assisting customers in selecting and purchasing the correct parts.2. Providing pricing and product information to customers.3. Answering telephones promptly.4. Maintaining customer satisfaction at or above company standards.5. Assisting with inventory validation.6. Contributing to departmental production and profitability goals.7. Ability to apply common sense when needed, while staying within company guidelines.Minimum Job RequirementsHeavy Duty Parts Counter experience preferred.High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.Knowledge, Skills and Abilities RequiredExcellent communication skills.Customer service skills.Reasoning ability.Technical skills.Problem Solving.Computer skills.Working Conditions and Physical EffortModerate physical activity. Requires handling of average-weight objects up to 50 pounds or standing and/or walking for more than four (4) hours per day.Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals. xaygatp Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.Compensation/Work ScheduleHourly Wage Plus CommissionM – F 8 hour shift + Rotating Saturdays 7:00am to 12:00pmJob Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftRotating weekendsWork Location: In person