Product Manager - Embroidery

Position: Product Manager - EmbroideryLocation: Norwalk, CTReports To: Director of OperationsDuration: Full-timeOverviewWe are seeking a detail-driven, highly organized Product Manager for our custom embroidery department to oversee the operational execution of our custom embroidery business. This role is critical to ensuring smooth, accurate process from quote through production, sample management and new collection launches, acting as the operational bridge between sales, creative and our embroidery workroom in based in Europe.ResponsibilitiesOwn and execute the strategic roadmap for the custom embroidery category, including pricing frameworks, service standards and long-term growth planningOversee the annual sampling budget, sample stock levels and sampling initiatives, ensuring investment aligns with sales performance and demandPartner with creative, production, sales and logistics teams to execute approved sampling strategies and new collection launchesAnalyze sales performance across all embroidery categories to determine sampling prioritiesMaintain oversight of active and archived designs, ensuring clear documentation and controlled availabilityDevelop and refine workflows to improve efficiency and accuracy across quoting, order processing, inventory tracking and sample organizationServe as a key liaison with the European embroidery workroom, ensuring quality, capacity planning and alignment on lead timesCollaborate closely with the embroidery department team and sales teams to support client needs, feasibility guidance and category growthMaintain showroom inventories of embroidered pillows and accessories, enforce consignment rules and handling standardsSupport sales education and category positioning through targeted internal trainingQualifications, experience & skills5+ years of experience in product operations, production coordination or operational management (textiles or custom products preferred)Strong organizational and follow-up skills with exceptional attention to detailAbility to work independently while coordinating across multiple teams and international partnersExecution focused with a clear, professional communication style and a problem-solving mindsetComfort with numbers, measurements, costing and spreadsheetsProficiency in Microsoft Office, especially excelAbout our companyHolland & Sherry is a fast-growing, and dynamic player in the luxury To-the-Trade interiors textiles arena. We are a leading provider of high-quality product, known for our commitment to innovation and customer satisfaction.What we offerA competitive salaryComprehensive medical, dental and vision insurance401k retirement savings program with employer matching contributionsPaid time off with at least 10 federal holidays observed throughout the calendar yearPowered by JazzHR