Adult Treatment Center Intake Coordinator
The National Institute for the Psychotherapies Training Institute (NIP), located in the Flatiron, is a not-for-profit psychoanalytic - psychotherapies training institute, and a provider of affordable psychotherapy services for the community.
The position will report to the Treatment Center Director of Operations
Intake Responsibilities:
Use EHR systems to track and maintain patient information
Respond to inquiries of request for service, refer out if ineligible for NIP services
Correspond with potential patients about insurance benefits, fees for service, and scheduling
Coordinate with the Assistant Director of Treatment Services and Treatment Center Director of Operations to determine the appropriateness for treatment
Maintain referral lists for patients who are being referred out
Administrative Responsibilities:
Serve as communication liaison between patients and NIP Administration, Candidates, and Billing Department, ensuring follow-up of patient participation and documentation for intake process
Evaluate workflow processes with the Director of Treatment Center Operations and make recommendations for change.
Plan and execute Annual Social Work Students Orientation
Attend mandatory, weekly staff and supervision meetings, as well as monthly committee meetings
Manage all revisions and updates to Intake Manual on ongoing basis
Qualifications:
We are excited to offer an opportunity for applicants to receive clinical supervision hours toward their LMSW/LCSW licensure. Please note that current candidates providing services in NIP’s treatment center are not eligible to apply for this position.
Must have a minimum of three years of full-time, paid, professional experience. Experience organizing or implementing patient- centered care informed and evidence-based prevention and intervention services strongly preferred
Knowledge of professional responsibilities, ethics and confidentiality regarding mental health services
Ability to understand and follow verbal and written instruction and to work and communicate effectively both verbally and in writing with all levels of staff, program directors, candidates, patients, and the community
No phone calls or site visits, please.
NIP is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Schedule:
Monday to Friday
Education:
Bachelor's (Preferred)
Experience:
health care operations: 3 years (Preferred)
Work Location: In person