Residential Field Sales Representative- MDU

Join the Front Lines of a Broadband RevolutionThe Residential Field Sales Representative – MDU (Multiple Dwelling Units) will be responsible for door-to-door selling of our full line of internet, video, and phone services to newly constructed serviceable multi-dwelling units (MDUs) while maintaining and growing set MDU penetration goals in existing contracted properties. This role will be accountable for generating and developing business relationships with building owners and management companies to achieve installation and penetration goals while improving and innovating the customer experience consistent with company standards, practices, and policies.Why You’ll Love Working Here:Unlimited Earning Potential – $30,000 base pay + uncapped commission. The more you sell, the more you earn — no limits!Work Flexibility – Spend your days connecting with customers in your community, and your evenings finishing admin work from the comfort of home.Amazing Benefits – Performance bonuses, health coverage, 401(k) + match, PTO, paid holidays, tuition reimbursement, and more!Perks That Power You – iPhone, iPad, mileage reimbursement, broadband discounts (in service areas), tools, professional uniforms, and everything you need to succeed.A Product People Want – You’ll be offering ultra-fast internet (up to 5 gigs!) that’s transforming how people connect, work, and play.What You’ll Be Doing:Manage and grow customer penetration across an assigned portfolio of multi-dwelling and apartment communities to meet and exceed targets assigned by leadership and existing contracted properties in their portfolio.Reach monthly installation goals by selling internet and additional services to new residential customers in newly constructed & existing assigned multi-dwelling propertiesEstablish and maintain relationships with key players i.e. Property Managers within MDU properties to drive productivity, retention, and manage churnPartner with leadership, operations, and marketing teams when action is needed or opportunity is generatedDescribe and demonstrate the features, benefits and value of WOW! Internet, Cable and Phone product offerings, services, and billing proceduresRepresent WOW! Internet, Cable, and Phone at property events & association meetingsWork with properties to establish a WOW! marketing plan in accordance with Right of Entry AgreementsMeet company- established revenue-generating activity requirements for prospecting including site visits, door knocks, contacts, presentations and sales, closing standards, bundling objectives and sales production standards, with a focus on sell-in revenue driversRoutinely perform onsite audits of company relationship and servicesComplete property surveys and sales reports as requiredDemonstrate advanced knowledge of company core values, products, & procedures.Act as a single resource for sales, product, technical, or customer care issues and proactive follow-up with customers and internal teams for fast resolution.Perform comprehensive monthly and quarterly customer review meetings to ensure a high level of customer experience.Other duties as assignedWhat We’re Looking For:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education:1-3 years of related experience or equivalent combination of education and experience, such as Sales, Marketing or Business preferredExperience/Skills Needed:One to three years of professional sales experience is preferred, preferably in the communications or technology industry or equivalent, or an equivalent combination of education and experienceMust be highly organized, flexible, detail-oriented, and able to multitask under pressureAbility to self-motivate and work independentlyAbility to meet external demands, pressures, strict deadlines, and sales objectivesExperience building relationships with internal and external customersAbility to build and maintain professional client relationshipsAbility to articulate and communicate to internal and external customers.Professional appearance and attitudeComputer Skills including Microsoft OfficeStrong verbal, written interpersonal, and listening skills.Ability to work beyond normal business hours including evenings, weekends, and holidays as necessaryPhysical Demands/Working Conditions:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Must be able to work in inclement weatherWhile performing the duties of this job the employee is required to have and maintain a valid driver’s license and driving record that meets the standards of our insurance companyRequired to use hands to type, handle objects and paperworkRegularly required to climb, walk, sit and stand for much of the work weekRequired to walk on uneven ground, carry sales materials necessary to perform in home sales, and occasionally lift boxes of sales and marketing materials, display objects, etc.Travel to different markets as needed