Claims Representative, Bodily Injury

We are currently seeking a Bodily Injury Claims Representative to fill a position in our Boston office, directly across the street from South Station. This is a great opportunity for an experienced Claims Representative to join our growing team and start a career with a financially sound company.ResponsibilitiesContact insureds, attorneys and other parties in conformance with Commonwealth Automobile Reinsurers’ (CAR) guidelines to gather required information.Develop and maintain case files that document all actions.Understand personal lines and commercial lines automobile coverages; adhere to the policy contract including related coverages, exclusions, etc.Investigate, analyze, and evaluate liability and damages.Establish adequate and timely reserves in accordance with company guidelines.Provide equitable evaluations and settlements through negotiations.Direct and monitor defense counsel in the handling of cases in litigation, through conclusion either by trial or settlement.Identify, investigate, and refer potential fraudulent claims to SIU.Answer questions and resolve problems within established levels of authority.QualificationsExcellent written and verbal communication skills.Team orientation; excellent interpersonal skillsExceptional telephone customer service skillsDemonstrated level of competency in time management, priority setting, action orientation and customer focus. Strong attention to detail and sense of urgencyBA/BS degree or commensurate casualty claims experience required.2+ years of handling Massachusetts automobile claims required.Commercial automobile experience preferred.Some litigation experience preferred.Perks And Benefits4 weeks accrued paid time off + 9 paid national holidays per yearFree onsite gym at our Boston LocationTuition Reimbursement Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)Robust health and wellness program and fitness reimbursementsAuto and home insurance discountsMatching gift opportunitiesAnnual 401(k) Employer Contribution (up to 7.5% of your base salary)Various Paid Family leave options including Paid Parental LeaveResources to promote Professional Development (LinkedIn Learning and licensure assistance)Convenient location directly across from South Station and Pre-Tax Commuter Benefits Salary Range: $61,000 -$80,000 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.About The CompanyThe Plymouth Rock Company and its affiliated group of companies that write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.