Shift Leader

Job Description Why Work for QdobaAt Qdoba we make a difference in people's lives by serving our Teams and Guests. As a member of the Franchise team, you will assist the General Manager and Assistant Manager by managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Team Lead will support the restaurant and General Manager and Assistant Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYInteract and engage with guests and employees making them feel welcome and appreciatedCreate guests' orders as requested and ensures accuracy of each orderHolds employees accountable for delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirementsReceives food orders – cleans, rotates, and organizing items in walk-in coolersHelps manage inventory controlMaintains brand image by ensuring restaurant cleanliness and excellent serviceEnsuring policy and procedures are being followed on shiftsIdentifying and responding to complaints and policy and procedures violationsHelping ensure the restaurant is a safe, clean, and fun environment for our employees and Guests!JOB RESPONSIBILITIESLead and motivate a team of employees.Capable of performing all duties of a cook, a line server, a cashierEnsure that all tasks are completed in a timely manner.Provide guidance and support to team members.Monitor employee performance and provide feedback as needed.Enforce company policies and procedures.Handle customer complaints and inquiries in a professional manner.Train new employees on proper procedures.May be required to lift up to 50 lbs.Monitor costs of goods and labor.Maintain operational and sanitation standards.Must be able to walk and stand during entire shift.Must have reliable transportation to and from work.Job Types: Full-time, Part-timePay: $17.00 - $20.00 per hourYOU'VE GOT THIS?1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast-paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more at QdobaBenefits: We offer Comprehensive benefits such as Medical, Dental, Vision Plans as well as a company 401(K) Retirement Plan and opportunities for advancement