Associate Service Technician

The Field Service Technician will travel to customer sites to provide scheduled maintenance, troubleshooting and repair service of their AV systems.What You Will Be Doing:You would diagnose technical issues with AV systems, including troubleshooting connectivityProvide technical support and training to clients on the operation and functionality of AV equipmentPerform routine maintenance and inspections of AV Systems to ensure optimal performance and reliabilityAssist in documenting service procedures and service-related activitiesCollaborate with team members to meet project deadlines and deliver high-quality service to clientsWhat You Bring to Assure Success:Previous experience in the service or installation of AV systemsStrong technical aptitude with the ability to learn new technologies and basic troubleshooting techniquesAbility to work independently, be self-directed and make sound decisions based on customer satisfactionExcellent communication skills with a customer service-oriented approachAbility and willingness to travel to customer sitesCTS Certification is preferred, but not required with the right experience. Any other industry related certs or training are also a plus. (Ex: Crestron, Extron, Biamp, QSC, Shure, etc.)