Inside Sales Representative – Custom Packaging & Printing

APlasticBag.com is looking for an experienced *Inside Sales Representative* to sell custom printed bags, packaging, and promotional products to businesses. Most opportunities come from customers who contact us through our website looking for pricing, samples, product information, or a custom quote. You will work directly with customers from the initial inquiry through quoting and order placement, then continue managing the account and building repeat business. We need someone who is comfortable communicating with customers and can *respond within minutes through chat, email, phone, or social media*, follow up consistently, build relationships, and close business. What You’ll Do * Respond quickly to inbound website leads, chats, calls, emails, social inquiries, sample requests, and quote requests. * Handle approximately *10–20 new sales opportunities per day*, depending on lead volume. * Contact and follow up with prospective customers by phone, email, chat, and other channels. * Understand each customer’s needs, including product, size, quantity, printing, artwork, delivery date, and budget. * Recommend the right bag, packaging, or promotional product for each project. * Prepare accurate quotes and explain pricing, printing options, quantities, and lead times. * Follow up consistently on open quotes and opportunities. * Convert inquiries, sample requests, and quote requests into orders. * Manage existing customers and develop repeat business. * Build strong, long-term customer relationships. * Keep customer notes, quotes, follow-ups, and sales activity organized. * Coordinate with purchasing, customer service, artwork, and production as needed. * Stay on top of customer questions and orders throughout the sales process. * Work toward individual monthly sales and performance goals. What We’re Looking For * *3+ years of recent sales experience preferred.* * Proven ability to close sales and follow up consistently. * Inside sales or account management experience strongly preferred. * Experience selling *promotional products, printing, packaging, custom products, or similar B2B products is a big plus.* * Strong professional phone, email, and written communication. * Able to respond quickly and professionally across multiple customer communication channels. * Able to manage multiple quotes, customers, and follow-ups at the same time. * Comfortable learning product specifications, printing methods, quantities, and pricing. * Organized, dependable, proactive, and comfortable working in a fast-paced sales environment. * Self-motivated with strong follow-through. This Position Is a Good Fit If You: * Enjoy talking with business customers and helping them find the right product. * Know how to ask the right questions to understand a customer's project. * Respond quickly and stay on top of customer communication. * Follow up consistently and keep opportunities moving. * Can manage several customer opportunities at the same time. * Enjoy developing repeat customers and growing accounts. * Are motivated by sales goals and performance-based earnings. * Assign duty as needed. Compensation *Base Pay:* $22–$28 per hour, based on experience *Plus:* Monthly performance bonus *Expected Hours:* Approximately 30–40 hours per week Strong performers have additional earning potential based on sales performance. Pay: $22.00 - $28.00 per hour Expected hours: 30.0 – 40.0 per week Work Location: In person