Parking Ambassador (Pool Position)

About Us Tallahassee, a diverse community of nearly 200,000 residents, is the state capital and home to Florida A&M University, Florida State University, and Tallahassee State College. It is known for its national forest, freshwater lakes, and abundant parks and recreational activities. Located in the north-central portion of the state of Florida, the City is 30 minutes south of the Georgia state line and one hour north of the Gulf of Mexico. The City, as an organization, has a devoted workforce of approximately 4,000 people who come together to ensure the needs of the community are met through municipal services. These services include Police, Fire, Utilities (electric, gas, water, wastewater, stormwater), Parks and Recreation, Aviation-Tallahassee International Airport, and general municipal services. The City's mission is to be the national leader in the delivery of public service. The City of Tallahassee's workforce is our community's lifeblood, we offer diverse career opportunities, a positive work-life balance, competitive compensation, exceptional wellness programs, and comprehensive benefits, all of which position us to be the premier employer of choice for this area. Deadline (Open Until Filled) Open until filled. Department Name Customer Operations Job Specifications MAJOR FUNCTION The Parking Ambassador will provide directions and assist citizens and tourists with useful information on parking activities and events within the area. This will include providing assistance and information on City of Tallahassee's applications used by citizens and visitors. The Ambassador will enforce local parking regulations and create positive public relations on behalf of the City of Tallahassee. Work is performed under the supervision of the Chief Customer Officer or his designee for Customer Operations in accordance with established administrative regulations. Work requires contact with the public, especially the motoring public. The employee must be able to exercise independent judgment with minimum supervision. Work is reviewed through analysis of reports, discussion, and through quarterly customer satisfaction surveys from citizens/customers. For the complete job specification, listing essential duties and desirable qualifications, go to http://www.talgov.com/employment/hr-job-descriptions.aspx Minimum Training & Experience Possession of a high school diploma or recognized certificate and one year of experience in a customer service role. Necessary Special Requirements Note: Preference may be given to applicants that possess current certificates in First Aid and Cardiopulmonary Resuscitation (CPR). Salary Range $16.1262 to $43.7596/hourly. Hiring rate generally will not exceed $25.1539/hour. Driver's License Requirements Must possess a valid Class-E State driver's license at the time of appointment. Benefits Information The City of Tallahassee offers a comprehensive benefits package, including: Paid vacation, sick leave, parental, and catastrophic illness leave Defined benefit pension and defined contribution plans Paid holidays Tuition reimbursement Medical, dental, and vision insurance Life and long-term disability insurance Pre-paid legal, critical illness, and auto insurance plans For more information about benefits offered to eligible City employees, visit ALEX or 2025 Benefits Summary. Note: OPS employees are eligible for medical insurance plans but not eligible for paid vacation, paid sick leave, or paid holidays. Temporary employees (Non-OPS) are not eligible to participate in the City's benefits programs How To Apply Visit Talgov.com/Employment click on the 'Apply Today' button, then navigate to 'My Job Applications' icon, and create an account. Only online applications will be accepted for this vacancy. Remember, you must complete all sections of the application, including the education and work history section, even if this information is included on your resume. If you have any questions regarding this position or the application process, please contact the City's Human Resources and Workforce Development Department at 850-891-8214. Equal Opportunity Employer The City of Tallahassee is an Equal Opportunity Employer committed to promoting equity and celebrating diversity. The City of Tallahassee invites applications without regard to an individual's race, color, gender, religion, national origin, age, disability, marital status, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristics protected by law. Veterans' Preference: Certain service members and veterans, and the spouses of the service members and veterans, will receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements. For information on who may be eligible for Veterans' Preference, go to http://floridavets.org/benefits-services/veterans-preference/, or call Human Resources & Workforce Development at (850) 891-8214.To claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening. Accommodation for Persons with a Disability If you require an accommodation, as defined by the Americans with Disabilities Act, please contact the City's ADA Coordinator, in the Office of Diversity & Inclusion, at 850-891-8950 or at TLHADA@talgov.com Monday through Friday, between 8 a.m. and 5 p.m., or TDD 711, at least 48 hours, (excluding weekends and holidays), prior to the application deadline. Apply for Job Careers Sign In New User