Remote Program Operations Lead - EdTech
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A leading online platform based in the U.S. is seeking a Program Specialist to manage program performance and delivery for its EdTech client. In this full-time, remote role, you will oversee Operations teams, ensure quality standards are met, and act as a primary liaison with clients. Ideal candidates should have a Bachelor's degree, 3–5 years in contact center operations, and proficiency with Salesforce and Five9. This position promotes a culture of excellence and collaboration, aiming for high performance and client satisfaction.
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