Analyst, ICQA Operational Excellence

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. About the Role: The ICQA Analyst is a floor-level inventory accuracy and compliance role responsible for executing cycle counts, investigating discrepancies, and ensuring that inventory transactions and documentation meet Factor's control standards. This is a hands-on role with direct impact on the accuracy of inventory data used across the business. Responsibilities Execute daily and scheduled cycle counts across assigned areas; investigate and resolve count variances Audit inventory transactions in the ERP/WMS for accuracy and proper documentation Identify and escalate non-compliance issues related to receiving, storage, picking, or reconciliation processes Support physical inventory counts and reconciliation during period-end or audit events Document findings and contribute to root cause analysis on recurring discrepancies Maintain accurate records of inventory movements, adjustments, and audit outcomes Partner with warehouse and operations teams to enforce inventory SOPs and proper handling procedures Track and contribute data to ICQA KPI reporting (accuracy %, adjustment rate, shrinkage %) Required Qualifications 1–3 years of experience in inventory control, warehouse operations, or a related field Hands-on experience with ERP or WMS systems; ability to perform accurate data entry and transaction auditing Detail-oriented with strong organizational and documentation skills Comfortable working on a production or warehouse floor in a fast-paced, perishable goods environment Proficiency in Excel or Google Sheets Associate's or Bachelor's degree in Business, Supply Chain, or a related field preferred You’ll get…  Competitive salary, 401k with company match that vests immediately upon participation Generous PTO, including sabbatical, and parental leave of up to 16 weeks Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment Tuition reimbursement for continuing education (upon 2 years of service) Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)    Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+ Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. #Factor #JD1008 Illinois Pay Range $63,000—$67,500 USD About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work! At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: Europe: EUaccommodations@hellofresh.com APAC: APACaccommodations@hellofresh.com United States: USCandidateAccommodations@hellofresh.com Canada: CAaccommodations@hellofresh.com