Accounts Receivable Specialist

About Us: CraneWorks is an award-winning global provider of lifting solutions. Our commitment to customer service is unparallelled and we consistently strive to earn our customers’ loyalty and trust. Our fundamental values are safety, quality, integrity, reliability, and teamwork and our commitment to these values help steer our business operations. We are proud to be an Equal Employment Opportunity employer.Job Summary: We are seeking a detail-oriented Accounts Receivable Specialist with a strong focus on collections and credit management to join our finance team. The ideal candidate will be responsible for managing incoming payments, assessing credit risk, maintaining accurate financial records, and ensuring the timely collection of outstanding invoices. This role requires excellent organizational skills, attention to detail, and effective communication with both internal teams and external clients.Key Responsibilities:Monitor and manage accounts receivable aging reports to ensure timely collection of outstanding invoices.Conduct collections activities, including contacting customers via phone, email, and letters to follow up on overdue accounts.Assist in assessing customer creditworthiness by analyzing financial statements, credit reports, and payment histories.Process incoming payments, including checks, credit cards, and electronic transfers.Prepare and send customer invoices and statements, ensuring accuracy and compliance with company policies.Reconcile accounts receivable transactions and resolve discrepancies promptly.Collaborate with sales and service teams to address customer inquiries and disputes related to billing and payments.Maintain accurate customer records, including contact information and credit profiles.Assist in month-end closing processes, including preparing reports and analysis of accounts receivable and credit metrics.Qualifications & Competencies:Minimum of 3 years of experience in accounts receivable, collections, and credit analysis.Proficiency in accounting software and Microsoft Office Suite, particularly Excel.Strong analytical skills and attention to detail.Excellent communication and interpersonal skills.Ability to work independently and manage multiple tasks simultaneously.Physical Demands and Work Environment:The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; climb; bend and/or stoop. The employee must frequently lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts.