Window Service Technician - Mesa

Responsibilities/Accountabilities JOB DESCRIPTION Professionally communicating with homeowners and other Avanti colleaguesFollow rules related to vehicles and safetyStart times are promptly at 6 AM, M-FOccasional Saturday availability may be requiredInstalling Avanti window & door products into newly constructed homesProperly executing designated flashing and install methods for vinyl windows & doorsLearning The Avanti Install Method (AIM)Helping and supporting team membersAlways following company safety guidelinesAbility to communicate with customers and set proper expectationsAbility to follow and enforce company policy and proceduresSkills/KnowledgeSpeak and write in English36-month minimum, clean Motor Vehicle Record (MVR) Service Tech are Required to Drive Company VehicleUse of hand-tolls and power tools requiredAttention to detail is requiredRegularly carry up to 80 pounds; team lift when requiredHave a positive attitudeOkay working from a ladder up to 20’ heightBasic math knowledgeAbility to navigate Apple iOS and GPS operating systemCommunication SkillsProficient verbal and written English language skills are required as well as good public relations and customer service skills. Ability to read, interpret, understand and explain documents such as product specifications or warranty manuals. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from customers, coworkers, and managers. Must display excellent phone and email etiquette. Must be able to present an appropriate attitude for the situation when interacting with customers or coworkers.Qualifications And Skills1-2 years’ customer service; customer interaction experience preferred.Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required.Must be able to tolerate outdoor elementsClean driving record and MVR a premiumLooking for leaders with the ability to listen and advancePunctual and reliable; be at work on time every dayConstruction experience a plusWindow experience a plusI am willing to learn AIM method, on-the-job training from day oneAbility to use cordless drivers, levels, and nail gunsAbility to safely climb a ladderAbility to follow OSHA fall protection proceduresAbility to lift to 30-100 lbs. several times per dayAbility to work in a team environmentAbility to embrace, improve, and more importantly enjoy the opportunity to grow rapidly growing companyAbility to communicate professionally and manage customer expectationsThe work environment with this job primarily includes working in the field.Job Type: Full-timeBenefits401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offVision insuranceExperienceConstruction: 1 year (Required)Window Service Tech: 1 year (Required)LanguageEnglish (Required)License/CertificationDriver's License (Required)Clear MVR (Required)Ability To CommuteMesa, AZ 85212 (Required)Work Location: In person