Network Engineer

Description: New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients’ people, property, and assets. Overview: As a Network Engineer, you will be a crucial part of our technical support operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem. Position: Network Engineer Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. Travel: Travel as needed by clients or accessibility of issue. All employees traveling for Edgeworth must have TSA-approved identification. Job Type: Full-time Benefits Paid Time Off (PTO) Competitive salary and benefits package. Opportunities for professional development and certification. Collaborative and innovative work environment. Essential Job Function and Responsibilities: Investigate and troubleshoot networking, security equipment, and operating system errors Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities Provides post-sales, on-site, and potentially on-call support Set up and configure equipment in best practices and standards Design and implement secure and scalable wired and wireless networks Utilize tools to investigate and categorize events based on their severity/impact Providing real-time troubleshooting and consultation as technical contact for clients Analyze alerts and reports to identify potential incidents and vulnerabilities Prepare and maintain detailed reports, documentation, and notation of actions performed Collaborate to Identify opportunities to enhance monitoring and response processes Train junior network technicians, helpdesk, and participate in standards development Conduct site surveys and develop remediation plans for network optimization Contributes to the development of playbooks, procedures, training, and documentation Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Windows & Linux Operating Systems Security Applications (SentinelOne, Ironscales, Sublime, etc) Network protocols (TCP/IP, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls) Mobile Device Management administration Scripting knowledge and syntax (Python, PowerShell, Cisco iOS, Perl) Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta) We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization. Requirements: Qualifications: Due to contractual obligations, we must hire only US Citizens or Permanent Residents of the United States; please do not apply if you do not meet this criteria. Local applicants preferred. 7+ years of experience in a customer facing technical support, or network support position 2+ years of experience in designing complex and large-scale network environments Strong technical background in enterprise networking architecture and security Strong analytical skills, initiative, and the ability to work under pressure Detail oriented and organized approach while working in a ticketing system Preferred certifications include CCNA, CMNA, CCNP, UFSP, and/or URSCA Bachelor’s degree in computer science, Information Security, or a related field is valued but not required Education: Bachelor's degree in Computer Science, Information Technology, or related field (preferred but not required).