Audio Visual Specialist

The Audio Visual Specialist will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.WHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.WHAT YOU'LL DOThe Audio Visual Specialist will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.Day-To-Day Responsibilities:Provide start up and dedicated Audio Visual Support for meetings and eventsSetup and breakdown of AV Technology in conference spaces, meeting rooms, training rooms, and labs to meet the customers meeting and event needsProvide White Glove Customer Service to all customers, clients, and guestsPerform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware componentsPerform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicableProvide consultation and guidance to customers regarding the technological needs for their upcoming meetingsResponsible for job site documentation and providing client training on the AV Technology as neededCollaborate with internal/external teams in a professional manner that reflects the values of AVI-SPLUnderstand and adhere to local safety standards for all site dutiesOccasional afterhours overtime and Saturday overtimeTravel to various job sites as required Items to Consider:AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.This position will generally work on customer sites and may deal with a construction site type of work environment.WHAT WE'RE LOOKING FORMust-Haves:Ability to provide a white glove customer experience.Ability to effectively communicate with employees, customers and colleaguesAbility to use hand and power tools in a safe and efficient manner including soldering & crimping connectorsAbility to work and think independently and ensuring to meet deadlinesIntermediate computer knowledgeKnowledge of basic signal flow for audio, video and controlValid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standardsMinimum of a High School Diploma or equivalentMinimum of 1 - 3 years of audiovisual integration or support experience preferred Nice-To-Haves:Formal education in Electronics, Technology, or related field preferredExperience with video editing using an NLE program (Adobe Premiere, Final Cut, Davinci Resolve, etc.)Preferred external training: o Microsoft Teams and/or Zoom o Lenovo Tapo Q-SYSo AMX Intro to Networking for AV Professionalso Crestron Professional Installationo Exton AV Associate Certificationo AVIXA Quick Start to the Audio-Visual Industryo AVIXA CTS General CertificationWHY YOU'LL LIKE WORKING HEREMedical benefits, including vision and dentalPaid holidays, sick days, and personal daysEnjoyable and dynamic company cultureTraining and professional development opportunitiesMORE ABOUT USAVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.Pay TypeMin BaseMax BaseHourly$33.65/hr