Help Desk Technician

Overview We are seeking an entry-level Help Desk Analyst to join our team. The ideal candidate will work with our team to provide technical support and assistance to our internal users, ensuring smooth operation of all systems and applications. Duties - Respond to user inquiries and troubleshoot technical issues - Install, configure, and maintain hardware and software - Manage user accounts and permissions in various systems - Collaborate with IT teams to resolve complex problems - Document troubleshooting steps and resolutions for future reference Job Type: Full-time Pay: $17.50 - $20.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan Tuition reimbursement Vision insurance Schedule: Monday to Friday People with a criminal record are encouraged to apply Work Location: In person