Bike Shop Service Writers, Techs and Bike Builders

About This RoleCurrently hiring for positions in our main store in Wheat Ridge. Seasonal, full, and part-time service department positions available.What You'll DoSERVICE WRITERSService Writers are solely responsible for check-in/out, diagnosing issues and selling service solutions. Service Writers must be very knowledgeable in the wide range of current and older componentry, including:Road, mountain, gravel and commuter bike drivetrainsWheelsSuspensionBraking systemsE-bike motors from Shimano, Bosch, Hyena, TQ & SpecializedAll other bicycle systems of various technological eras that will be encountered in a diagnostic formatDynamic personality, positive attitude, professionalism and a proven ability to provide customers with best-in-class service. This is a very busy, high-volume service department. The ability to provide engaged and thorough care and empathy for each and every customer is key to the success of the department and to the continued high esteem we enjoy in our market. Listening closely and providing a legendary customer service experience are mandatory!SERVICE TECHSThe WRC Service Lab is paradise for the discriminating bicycle mechanic, featuring 16 full-service bays, dedicated wheel building department, and a fully outfitted, dedicated mountain bike suspension service room. This is bicycle mechanic heaven!BIKE BUILDERS Builders are responsible for the assembly of new bikes for sales floor.Assemble and tune new bikes to a high standard of quality and with high productivity.Builders assemble: one-speed children’s bikes, road & gravel bikes of all grades, full suspension mountain bikes, e-bikes, custom builds, cargo bikes and more!Typical build tasks include: run cables, mount various components, true wheels, adjust brakes and drivetrain, check bolts and make the bike ready to rideExperience as a bicycle assembler or bicycle mechanic preferredRequirementsA developed and sincere passion for cycling! Interest in working in a team environment committed to providing excellent sales and service experienceStrong attention to detailHighly organizedInterest in developing your skills and knowledgebaseWillingness to work a flexible schedule, including weekendsAdditional duties and responsibilities:Ability to produce top quality work while maintaining a high level of productivityAbility to stand and walk throughout most of work shiftModerate physical activity required by handling objects up to 50 lbs occasionally and/or up to 35 lbs frequentlyNice To HavesOur Core Values:ExpertisePassion Fun IntegrityRespect BenefitsStarting hourly pay range:Service Writers, $20 - $25/hrService Techs, $20 - $25/hrBike Builders, $20 - $23/hrMonthly sales-goal based bonuses up to $800We're proud to offer all employees:Competitive pay with company-wide bonus program401(k) investment plan with an employer match up to 4%Employee purchase discountsSick leave accrualFull time employees also receive:Vacation and holiday pay*Medical, dental and vision benefit plans*Personal demo bike allowance*Aflac supplemental insurance*after meeting eligibility requirements