1194 - ASSISTANT MANAGER - MAGNOLIA

Assistant Store Manager Job Description5/2024Job DescriptionJOB TITLE: Assistant Store ManagerREPORTS TO: Store ManagerJOB SUMMARY: The GATE Store Assistant Manager ensures customer service is the first priority for GATE operations by providing a friendly and efficient experience for our guests. Performs the duties of the store manager in their absence. Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment. Collaborates with the Store Manager and Team Leader to control store operations and inventory. Assists customers with finding products and provides customers with product information. Stocks the coolers and shelves. Ensures a high level of cleanliness and organization at the store. Performs minor maintenance and repairs on store equipment. Operates register to process cash and credit card payments.RequirementsMust be of legal age to sell alcohol and tobacco productsMust successfully complete a pre-employment drug screening and background checkMust be able to work a flexible schedule, including weekends and holidaysMust have a valid driver’s licenseMust have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team membersMust be detail-oriented and have strong organizational skills Must be able to stand for extended periods of time Must be able to lift, carry, and move up to 50 poundsMust be able to bend, kneel, stoop, and reach (including overhead) JOB KNOWLEDGE:Previous leadership or supervisory experience preferred. Candidate must be mathematically proficient. Candidate must have strong customer service and problem-solving skills. Candidate must be capable to perform all duties of the Sales Associates and Team Leaders, including but not limited to:Maintaining a high level of cleanliness and organization at the facilityManages inventory & daily aspects of the department and its staff to ensure projects are completed and goals and customer needs are met. Knowledgeable of store inventoryDuties And FunctionsArrive to work on time, consistentlyUpon entering the property, arrive in proper uniform, crisp, clean and in good repair. Ensure team is in proper uniform as wellHair must be clean and cut in a becoming style; management has final approvalAttend all required training, safety courses, office and departmental meetingsReport any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environmentEnsure completion of interior and exterior housekeeping during the assigned shift Perform minor repair and maintenance on store and pump equipmentCheck in vendors, deliveries, and grocery ordersWork with the Store Manager and Team Leader to control store operations and inventoryDuring absence of Site Manager will process timesheets and payroll. Perform bookkeeping procedures include shift check-off, daily station reporting, and bank deposit preparationGreet customers and assist them in locating productsEnsure a friendly and efficient checkout experience for customersEnsure completion of interior and exterior housekeeping during the assigned shift, including but not limited to: maintaining the appearance of landscaping, checking to see that all trashcans are emptied in the facility, and ensure the cleanliness of all areas throughout the dayAddress employee-relation issues and enforce compliance with company policiesAddress issues at the store, including but not limited to disgruntled customers or employees, drive-offs, no-fault product policy, invalid credit cards, and broken or malfunctioning equipmentContribute to a positive and supportive team environmentPerform any additional tasks requested or assigned by GATE. The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. The management reserves the right to alter the above requirements at any time.This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.CRITERIA FOR EVALUATIONEvaluated on quality and quantity of work performed, attendance and punctuality records, reliability, as well as compliance with all GATE policies, including dress and grooming code, and where applicable, safety, sanitation, and security procedures and guidelines. Further evaluation criteria is included on company Employee Evaluation.on company Employee Evaluation.