Security Assistant
SummaryPerforms alarm and access monitoring - tracing access patterns - programming - assigning or removing user permissions - updating databases - remotely opening and securing doors during routine and emergency operations and generating a variety of reports as needed. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate. Responsible for responding to alarms monitoring fire - access - intrusion - duress/panic - medical emergencies.QualificationsTo qualify for this position - applicants must meet all requirements by the closing date of this announcement - 05/11/2026. You may qualify based on your experience and/or education as described below: SPECIALIZED EXPERIENCE: One (1) full year of specialized experience equivalent to the GS-4 level in the Federal service that equipped you with the particular knowledge - skills - and abilities to perform successfully the duties of a Security Assistant - and that is typically in or related to the work of this position. Specialized experience includes: knowledge of security or law enforcement objectives and programs; carrying out support tasks related to law enforcement and security administration; monitoring and responding to physical alarm systems and security cameras; dispatching officers; monitoring computers for video surveillance; and maintaining reports and logs. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR~EDUCATION: Have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business - secretarial or technical school - junior college - college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business - secretarial or technical. OR~ COMBINATION: Possess equivalent combinations of successfully completed post high school education and experience may be used to meet total qualification requirements. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify - a copy of your transcript is required. Must be available to work during flexible hours(weekends - holidays - day shift - and night shift 24 hours - 365 days per year. Position is 24/7 and applicant must be able to respond to work upon requested for emergencies. Employee may be called upon to work past their regular tour of duty due to shift work. Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Physical Requirements: The work is typically sedentary in nature. However - there may be some walking; standing; bending; carrying of light items such as papers - books - small parts; etc. No special physical demands are required to perform the work. Working on off-tours - rotating shifts or regular overtime may be required. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices - meeting and training rooms. The work area is adequately lighted - heated - and ventilated NOTE: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.DutiesPerforms alarm and access monitoring - tracing access patterns - programming - assigning or removing user permissions - updating databases - remotely opening and securing doors during routine and emergency operations and generating a variety of reports as neededAssesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigateResponsible for responding to alarm systems monitoring fire - access - intrusion - duress/panic - medical emergencies - psychiatric emergencies - medical assist teams - etc.and emergency digital paging systemMonitors emergency weather alerts and transmits warnings system wide when appropriateMaintains radio/alarm activity records/logs to include dates - times - and results of communications and activities and prepares completed reportsPerforms and documents emergency callbacks when necessaryTracks critical information and reports findings to the supervisor- Implements policies - procedures - and methods for identifying and protecting information - personnel - property - facilities - operations - or material- Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment- Issues and retrieves government issued keys and/or identification cardsReviews requests for and issues passes and identification documentsMaintains accurate key inventory and accountability database- Maintains accountability of Police Officer badges issued and all associated logs- Performs administrative (non-criminal) investigations of lost keys - passes - and PIV cards for rapid assessment and documentation of any compromised access to VA property and termination of off access permissionsThe position monitors and receives routine and emergency calls from a variety of sources that need police - fire - medical or other emergency servicesDetermines the nature and location of the emergencyprioritizes events and commits police resources appropriatelydetermines what notifications are necessary based upon event type - makes such notifications and coordinates follow-up communicationsReceives and process emergency calls - maintains contact with law enforcement units on assignment - maintains status and location of Police Officers and coordinates communication between agencies as neededAnswers nonemergency calls for assistanceMonitors and directs responses to security and life safety communications - radio dispatches - telephone calls - and other emergency communication circuitsReceives and compiles information from various sources related to police and emergency incidents - taking appropriate actions regarding intrusion - duress - and hold-up alarmsDirects response and/or modifies responsible personnel depending on the type of incident or requestCoordinates with various federal - state and local law enforcement officials for coordination of emergency situationsResponsible for the orderly flow of communications between the police dispatch center - agency leadership and the work forceOperates a variety of communications and security equipment - such as computers - multi-frequency radios - multi-line telephone system - and other related peripheralsOperates a variety of communications equipment - telephones and computer systems to support both routine and emergency operations- Performs system checks on a variety of equipment used in the dispatch centerTroubleshoots systems when problems arise and resolves issues whenever possibleConducts equipment inventories and completes records and other logsPerforms monthly alarm checks - submits reports documenting the operational status of each circuit testedInitiates work orders for malfunctioning circuits and equipment- Enters - updates and retrieves information from a variety of computer systems and sensitive databasesUses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigationsQueries for items such as criminal histories - arrest warrants - drivers record - vehicle registration - stolen property - firearms - etcEnters or updates regional and national records and/or messages to support recovery of stolen property or missing/endangered personsPerforms other duties as assignedPromotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory - qualification - and performance requirements are metSelection at a lower grade level does not guarantee promotion to the full performance levelWork Schedule: 2-2-3 Shift Pattern 6:00pm to 6:00am Telework: Not authorized Virtual: This is not a virtual positionPosition Description/PD#: Security Assistant/PD99858S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized