Accessories Specialist - Pro Video & Drones

Job Overview:The Web Accessories Team is responsible for the creation and maintenance of product associations between all items in the B&H catalog. The department’s aim is to clearly advise customers about any accessories that are required or otherwise recommended for the main item’s probable application.The Accessories Specialist utilizes in-depth knowledge of product compatibility and usage to recommend appropriate accessories. In conjunction with monitoring sales performance and customer feedback on associated products, the Specialist seeks to maintain product relationships based on the accessory’s appeal, benefit, and utility to the customer. Core responsibilities include the creation and maintenance of accessory relationships (using a combination of manual and rule-based methods); maintaining consistency and clarity across accessory labels, templates, and messages; keeping up with daily maintenance of new and discontinued products; and seeking ways to improve and promote accessories quality.Essential Responsibilities:Conducts extensive research within assigned categories to determine appropriate accessory matches; is diligent about staying current on product knowledge and expanding scope to new and emerging technologiesUtilizes basic merchandising techniques to determine optimal accessory priorityDetermines all compatible accessories and label orderSets flags to ensure proper listing of required vs. recommended accessoriesReviews accessories recommendation strategy based on individual and departmental reportingCommunicates with Manager to ensure that product associations align with B&H’s overall goalsPartners with Buyers and Sales staff to prepare for and respond to company and customer needsCollaborates with Navigation Architects to update refinement data for Accessory RulesMakes updates to accessory listings based on various reporting item summariesAssists in data acquisition and/or entry of refinements needed for rule creationCreates customer-facing product groupingsAdditional Responsibilities:Special projects as assigned by ManagerSpecific Knowledge, Skills and Abilities: Minimum 2-4 years experience in either selling or utilizing pro video gear, PTZ cameras, video rigs, gimbals and dronesExtensive research skills Must be detailed-oriented and have organizational skillsSolid verbal and written communication skillsBasic to intermediate ExcelExperience with data acquisition and analysisBasic understanding of website structure, category hierarchy and refinement filteringUnderstanding of target customer needs and online shopping behaviorBasic merchandising skillsAbility to work under pressure, prioritize tasks, and meet deadlinesPreferred Education, Experience and Licenses:Bachelor of Science degree