Customer Service Representative

Benefits:Bonus based on performanceCompany partiesEmployee discountsFree food & snacksFree uniformsOpportunity for advancementPaid time offProfit sharingTraining & developmentWellness resourcesThe Customer Service Office Position works collaboratively with our Customer Service Manager to answer phones/emails/texts communicating with customers and potential customers, addressing customer issues, providing price quotes and services, and assisting customers with any other needs. This position is perfect for the active go getter who enjoys year-round employment in an up-beat environment.Benefits and Perks:Competitive salary + CommissionsEmployee DiscountTop Rated Company with Collaborative Company CultureScheduled 5-day work weekPaid time off Daily Tasks include:Takes inbound calls/emails/texts from customers and potential customersMakes outbound calls to follow up on quotes and ensure customer satisfactionSells services by phone/email/textOffers needed services to customersProvides Lawn Doctor service solutions when possibleRouting technicians daily work/processing daily workRequirements:Good written and verbal communicationon skillsAttention to details necessaryFriendly and enjoys meeting new peoplePositive attitude and works collaboratively with team members and customersBasic computer skillsAbility to work in a fast pace environmentSome Saturday availability. Usually, 1 Saturday morning a month.No need for experience in the lawn care industry, it is helpful but not needed. The right person is passionate about communications and sales and is willing to learn the Lawn Doctor lawn service features and benefits.Training will be provided on our software, communications platforms, and specialty equipment.The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills. Actual experience in the lawn care industry is highly desirable but not required.* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.