Account Executive

Job title: Account ExecutiveReporting to: Sales DirectorLocation: Chicago, ILType of employment: Permanent, Full Time | Office-Based, 5 Days Per WeekExperience: Mid-level, 3+ years in a B2B sales role; language solutions or adjacent industry preferredGlobal Lingo – Our ValuesGlobal Lingo is a fast-growing, award-winning Language Service Provider with a global footprint spanning the UK (HQ), Romania, Singapore, Australia, Guatemala, and the USA. We deliver high-quality language solutions; translation, interpreting, transcription, and technology-enabled localization; to a broad range of enterprise and mid-market clients worldwide.We are an ambitious business with a winning culture. We move fast, hold ourselves to high standards, and put service quality at the absolute forefront of everything we do. Our people are passionate, collaborative, and committed to continuous improvement. If you want to be part of a business that is genuinely growing; and to grow with it; read on.Role Competences & ValuesWe are looking for a commercially sharp, self-motivated Account Executive to join our sales team in Chicago. This is a dual-focus role: managing and growing a defined portfolio of strategic accounts and driving new business development through a structured Account-Based Marketing (ABM) approach.This is not a passive account management role. We want someone who reads their accounts deeply, identifies whitespace, challenges the status quo, and brings ideas to the table; both for clients and internally. You will have real autonomy, real targets, and real upside.The role is fully office-based, five days per week. We believe in the energy and collaboration that comes from being in the room together, and we expect the successful candidate to embrace this.EssentialEducation & Experience3+ years of B2B sales experience with a demonstrable track record of hitting or exceeding revenue targetsExperience with Account-Based Marketing (ABM) or structured account-based selling approachesExperience managing a growth-focused account portfolio alongside new business developmentStrong commercial acumen; you understand margin, deal structure, and long-term client valueConfident communicator and relationship builder at senior/C-suite levelHighly organised with strong pipeline management disciplineA self-starter who does not wait to be told what to do; you identify the opportunity and go after itProficiency in CRM platforms (HubSpot or equivalent)Comfortable and committed to working from the office five days per weekPreferredExperience in the language solutions, localization, or professional services sectorFamiliarity with enterprise localization technology (TMS, CMS connectors, MT/NMT, LLM post-editing)Experience selling into global, multi-stakeholder enterprise accountsExperience in using LinkedIn Sales NavigatorSuccess CriteriaIn year one, you will be assessed on:Revenue growth from your assigned account portfolioNew business won from ABM-targeted prospects and legacy relationshipsPipeline health and forecast accuracy and CRM managementQuality of account plans and depth of relationships within strategic accountsContribution to team knowledge, strategy, and cultureRole ResponsibilitiesAccount GrowthOwn and grow a defined portfolio of strategic accounts, with a clear plan for eachIdentify and pursue cross-sell and upsell opportunities across departments, geographies, and service linesBuild multi-threaded relationships within accounts; not just a single contactRe-engage dormant accounts where approved, developing a targeted re-entry strategyPartner with the CEO (Chicago) and the Global Sales Director (London) on account planning and escalated opportunity strategiesNew Business Development (ABM-Led)Execute a structured ABM program targeting high-fit prospect accounts that match our Ideal Client ProfilesResearch, map, and engage target accounts with a personalised, insight-led outreach approachDevelop pipeline from legacy relationships and your own network where relevantRespond to inbound opportunities, qualifying rigorously before committing resourceWork with marketing to align outreach campaigns and ABM content to target account prioritiesPipeline & Commercial ManagementMaintain a healthy, qualified pipeline with accurate forecasting in the CRM at all timesEnsure all calls, meetings, and touchpoints are logged promptly and accuratelyMeet or exceed pipeline KPIs aligned to the sales funnel stagesBring commercial rigour to deal structuring; margin awareness, scope definition, and risk identificationClient Relationship & ExperiencePrepare thoroughly for every client meeting; clear agenda, defined objectives, and tailored insightAct as the primary point of contact for your accounts; take ownership of issues and see them through to resolutionAttend industry conferences and trade shows to deepen market knowledge and maintain client relationshipsRepresent Global Lingo professionally and consistently, reflecting our values in every interactionInternal ContributionAttend and contribute meaningfully to weekly sales meetings; share market intelligence, flag risks, and celebrate winsBring ideas to leadership: what are you seeing in the market? What should we be doing differently?Collaborate across functions; operations, technology, finance; to deliver a seamless client experienceWhy Global LingoCompetitive base salary with uncapped commission structureA genuine opportunity to shape and grow with a business that is scalingPersonal development plan with real investment in your growthCollaborative, high-performance team culture; ambitious but supportiveAre you ready for a new challenge? Apply today!