Game Day Ticket Taker

Reports to: Director of Operations Department: Central Valley Fuego FC Status: Seasonal/ Part-Time/ Non-Exempt Rate of Pay: $16.00 SUMMARY: Central Valley Fuego FC LLC is currently looking for a Ticket Taker to assist in the Club’s game day functions. The Ticket Taker will work under the close supervision of the Director of Operations, assisting with greeting patrons, taking tickets, ushering, organizing seating, and showing patrons to exits. DUTIES/RESPONSIBILITIES (INCLUDED BUT NOT LIMITED TO): ● Must be available to work all game day events, and any mandatory events as determined by management ● Greeters– responsible for greeting guests properly in various locations of the building, directing them to desired locations, and ensuring proper crowd flow ● Ticket Taker – responsible for scanning tickets appropriately upon entry and ensuring that invalid tickets are not permitted into the stadium ● Usher – responsible for maintaining assigned sections of seats by checking the area before and after an event, only permitting the correct tickets, monitoring crowd behavior, and reporting various incidents or needs to the appropriate parties ● Access Control – responsible for allowing only valid tickets or credentials into specific areas of the building, not permitting spirits to leave certain spaces, and scanning tickets and/or providing wristbands or stamps to guests when needed ● Fill In Staff/Breakers – all usher/ticket takers are expected to fill in any position as needed during any point of the event and will possibly become breakers during events to assist in giving coworkers breaks in various areas and positions around the building ● Other duties and projects as assigned REQUIRED SKILLS/ABILITIES: ● Must possess a high level of organization, initiative and drive ● Work well with others, assist teammates, and perform and complete a variety of duties, often changing from one task to another, without the loss of efficiency or composure within Guest Services guidelines ● Experience functioning in a 24/7 operating environment and must be able to work non-standard hours, including nights, weekends, game days and holidays as required ● Must demonstrate excellent written and verbal communication skills both written and oral ● Listens effectively, transmits information accurately and understandably, and seeks feedback ● Ability to problem solve and conduct oneself with poise and professionalism ● Commitment and work ethic to achieve the highest standards ● Handles sensitive information and records with a high degree of discretion, diligence and excellent judgment ● Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external stakeholders at all levels of an organization ● Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others ● Access to a car, a clean driving record, proof of auto insurance and a valid driver’s license EDUCATION AND EXPERIENCE AND PHYSICAL REQUIREMENTS: ● High school diploma or equivalent ● Ability to work nights and weekends for all home games ● Outstanding verbal and written communication skills ● May be required to lift up to 50 pounds ● May require lifting, bending, reaching, for extended periods of time ● May be required to walk throughout stadium (including climbing stairs) during each shift ● Ability to work under tight deadlines ● Ability to work in variable temperatures, including extreme hot and cold weather based on the season ● Must be self-motivated, detail-oriented and have a strong sense of accountability ● Experience working in a fast paced, high tempo, high stress environment ● Professional soccer experience preferred but not required We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Job Types: Part-time, Temporary Pay: $16.00 per hour People with a criminal record are encouraged to apply Ability to Relocate: Fresno, CA: Relocate before starting work (Required) Work Location: In person