Head of Engineering, Technology, Media, & Telecom

Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.Learn more at Fractal | Intelligence for Imagination.Note: This position is not eligible for Immigration Sponsorship at this time.About the RoleThis is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.ResponsibilitiesSome engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.Technical Depth (Hands-On Architecture)Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in productionServe as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and securityTranslate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not workingDrive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systemsExecutive Presence & Live Architectural ThinkingCommand the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendorWhiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deckTranslate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same sessionShape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordinglyRepresent Fractal at the highest level of client relationshipTeam Leadership (Building & Driving Senior ICs)Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineersCreate the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixesBuild leadership depth within the team, identifying principals who can own programs and grow into broader rolesPartner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practiceForward-Deployed & Embedded DeliveryLead and run FDE-style engagements where your team operates inside the client's engineering environmentNavigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry surveyAdapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staffBalance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better pathSet the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found themCandidate ProfileTechnical QualificationsTMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observabilityAI-powered products: personalization engines, churn prediction, content recommendation, and network fault detectionClient-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworksCloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked inReal-time and event driven data pipelines (e.g. network telemetry)Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizationsNon-technical QualificationsWe are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scaleDeep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on themDemonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignmentThe ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsalExperience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructureA track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICsDirect executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at onceStrong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)Strong PreferencesExperience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scalePrior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestonesComfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystemA personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describeContributions to the ML/AI community: open source, publications, conference talks, or influential architectural patternsWho Thrives HereThe Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:Enjoy being client-facing and accountable for outcomes.Are comfortable navigating ambiguity, scale, and complex stakeholder environments.Believe great platforms come from strong engineering culture plus disciplined execution.See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.