Assistant Property Manager

Assistant Property Manager Duluth, MN Our Opportunity We are seeking a bright, talented, self-motivated, full time Assistant Property Manager who is looking to provide the best customer service. The primary responsibilities of this position are to assist in directing the operations, resident retention, budgeting, leasing, training, collections and other objectives for the property. The ideal candidate will have a college education and previous experience within the real estate field as an assistant property manager or leasing specialist. Must be friendly,professional and have excellent customer service skills. Candidate to be computer-literate, and proficient in Microsoft Office applications. Strong verbal and written skills are a must. Key Responsibilities: · Assist in directing operations, resident retention, budgeting, lease renewals, leasing, training and other objectives for the property. · Answer and respond to daily e-mails and phone calls in a prompt manner (same day response). · Complete rent deposits in a timely manner. · Enter leasing unit information; assign work to additional office staff. · At all times, ensure resident and guest compliance with the terms and conditions of leases, property rules, and regulations · Prepare, review, and execute leases with new and returning residents · Accurately track leasing; submitting reports as needed. · Assist residents with maintenance requests and forward to maintenance department. · Oversee resident accounts, making sure that amounts are correctly charged and paid. · Summer turn inspections and security deposit refunds. · Schedule tours and set up appointments for prospective residents. · Assist with set-up/ break-down of business meetings- preparing any documentation requested. · Work with leasing staff to lease available apartments · Coordinate training sessions on leasing, sales, and tour expectations with all office staff · Attend and participate in company approved continuing education classes. · Coordinate initial check-in procedures and move in checklists. · Oversee caretaker teams, to Include review of cleaning standards, groundwork and snow removal activity. · Conduct bookkeeping and manage accounts receivable and billing. · Any other assigned tasks. Essential Job Functions: Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. Demonstrate an ability to support and contribute to community team. Demonstrate strong oral and written communication skills. Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software Must possess a positive attitude Participate in training in order to comply with new or existing laws. Full time day hours, ability to work a flexible schedule including evenings and weekends for events and move ins. Minimum two (2) years experience in previous relevant customer service. Comply with expectations as demonstrated in the employee handbook. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Job Type: Full-time Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance Schedule: 8 hour shift Evenings as needed Weekends as needed Experience: Sales: 2 years (Preferred) Property Leasing: 2 years (Preferred) Work Location: In person