Senior AI Safety Clinical Reviewer - TPM
Job Description: Establish and evolve a reliable clinical QA and adjudication workflow across evaluation projects, identifying gaps and improving on systemsTrain and onboard expert raters on safety rubrics, shared standards, and evaluation philosophyRun calibration sessions to reduce disagreement and improve consistencyServe as the escalation point for ambiguous or high-risk conversationsDeliver adjudicated, high-confidence evaluation datasets for an initial pilotDemonstrate calibrated clinical judgment aligned with mpathic's safety philosophyDesign workflows that others can run without constant oversightOwn clinical quality systems across multiple concurrent AI safety evaluation programsDevelop scalable training, certification, and feedback loops for expert evaluatorsContinuously improve inter-rater reliability, rubric clarity, and reviewer consistencyHelp shape mpathic's long-term approach to emotionally grounded AI safety QA.Requirements: 5+ years of experience in one or more of: Clinical supervision, training, or peer reviewClinical research operations or qualitative reviewTrust & safety, human-centered AI, or behavioral science workflowsAI evaluation, annotation QA, or rubric-based assessment systemsCoaching clinicians or experts to apply shared standards in high-stakes domainsLicensed clinician (LCSW, LMFT, PsyD, PhD, MD) or equivalent applied experienceDeep familiarity with psychological stress, trauma, crisis response, or mental health frameworksExpertise evaluating emotionally complex conversations for safety, appropriateness, and harm risk.Strong judgment in ambiguous edge cases involving distress, vulnerability, or sensitive disclosures.Benefits: 100% company-funded health, dental, and vision insurance for full-time employees.Additionally, we offer 401k, well-being programs, and flexible paid-time off.