Fleet Manager

JOB TITLE: Fleet ManagerFLSA STATUS:ExemptJOB STATUS:Full TimeLOCATION:Regional HQ OfficeREPORTS TO:Vice President of Operations or Director of Operations (varies based on business needs)DIRECT / INDIRECT REPORTS:NoneEFFECTIVE DATE:06/01/2025Position OverviewThe Fleet Manager is a strategic and client-facing role responsible for driving business development initiatives focused on expanding Spotless Brands' fleet customer base. This role identifies and secures partnerships with fleet customers (e.g., rental car agencies, corporate fleets, delivery operators, and government entities) to maximize volume and revenue opportunities across the company's car wash brands. The Fleet Manager leads the end-to-end sales cycle - including prospecting, proposal development, contract negotiation, and onboarding - while managing ongoing relationships to ensure high client satisfaction and retention. In addition, this role conducts market and competitor analysis to inform pricing, service offerings, and regional strategies. Success in this role requires a blend of sales acumen, strategic thinking, and operational understanding to deliver value for both fleet partners and Spotless Brands.Essential Functions (Other Duties as Assigned)Identify, target, and acquire new fleet business opportunities across multiple industries including rental, delivery, taxi, and government sectorsDevelop compelling proposals and customized programs aligned with client needs and company capabilitiesLead negotiations, pricing discussions, and contract execution to secure long-term, high-volume fleet partnershipsManage and grow relationships with existing fleet clients, serving as the primary point of contact to ensure satisfaction and retentionAnalyze market trends, competitor programs, and geographic opportunity zones to guide business development strategyPartner with operations and marketing teams to align service delivery, promotions, and customer experience for fleet partnersTrack pipeline activity, contract performance, and revenue generation; report on KPIs and business outcomes regularlyRepresent Spotless Brands at industry events, trade shows, and networking opportunities to promote fleet offeringsEnsure fleet programs are operationally viable, scalable, and aligned with brand and location capabilitiesMaintain accurate CRM records, contract document, and client communicationsOther duties as assignedEducation and ExperienceBachelor's degree in business, marketing, or a related field preferred; equivalent experience consideredMinimum of 5 years of experience in business development, B2B sales, or client relationship management, preferably in automotive services, logistics, or transportationProven track record of identifying and closing strategic partnerships or fleet accountsExperience negotiating contracts and managing commercial termsValid driver's license and ability to travel regularly to client sites and Spotless Brands locationsMust be able to successfully pass a background check in accordance with company policies and applicable lawsKnowledge, Skills, and AbilitiesStrong understanding of fleet operations, transportation industry dynamics, and customer expectationsExcellent interpersonal and communication skills, with the ability to influence decision-makers and build trustHighly organized with strong attention to detail, pipeline management, and follow-throughAnalytical and strategic mindset, able to interpret market data and adapt approaches accordinglySkilled in CRM tools (e.g., Salesforce), Excel, and Microsoft Office SuiteCollaborative spirit and ability to work cross-functionally with internal stakeholdersPhysical RequirementsProlonged periods of sitting and working at a computerAbility to travel frequently (50%) within the assigned region for client visits, events, and leadership meetingsOccasional light lifting of marketing materials or supplies may be requiredThis job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdfEqual Opportunity Employer