Military and Veteran's Services Advisor

Job DescriptionJoin Our Team as a Military & Veterans Services AdvisorAre you passionate about supporting those who have served our country? Indian River State College is seeking a dedicated and knowledgeable Military & Veterans Services Advisor to guide military-affiliated students from recruitment through graduation. In this impactful role, you'll provide personalized academic support, help students access educational benefits, and foster an inclusive campus experience tailored to the unique needs of Veterans and military-connected learners.If you're committed to student success and thrive in a service-oriented environment, we invite you to apply and make a difference at Indian River State College.About UsIndian River State College is a leading public institution located on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs.At The River, we believe every student's and employee's story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that's supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access, ensuring every learner has the opportunity to thrive.Why Join the RiverWhen you join Indian River State College, you become part of a forward-thinking and supportive community where your work truly matters. Your role is more than a job; it's an opportunity to shape the future, uplift students, and be part of a mission-driven college that is changing lives every day.What We OfferAt Indian River State College, we value the well-being and professional growth of our employees. Our comprehensive benefits package includes:• Health & Wellness: Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).• Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.• Retirement Security: Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options.• Time for You: Generous paid vacation, personal, and sick leave to support work-life balance.• Perks & Discounts: Reduced rates on services and tickets to local attractions.• Growth & Development: Professional development programs, leadership training, and opportunities to advance your career.JOB SUMMARY:Under minimal supervision, this position ensures that all military members, Veterans, and military-affiliated dependents are provided with accurate and timely information, support, and advisement in all aspects of their journey from recruitment to graduation. Assists in planning, organizing, and monitoring activities and programs related to Military and Veterans services. Assists in creating an inclusive campus environment to address the unique needs of student Veterans and military-connected students. Develops and administers programs and services at IRSC that help remove barriers to the success for military students and student Veterans. Manages a caseload of assigned students and working with those students through degree or certificate completion. Participates in community outreach initiatives to promote IRSC partnerships and collaboration.SPECIFIC DUTIES AND RESPONSIBILITIES:Provides specialized academic advising to military and veteran students. Provides support and guidance to students in the planning and achievement of educational and career goals while monitoring student progress. (20%)Assists students in applying for Department of Veteran Affairs (DVA) educational programs and navigate available federal and state resources. (15%)Submits, monitors and reports enrollment certifications to the DVA utilizing VA Enrollment Management. (10%)Evaluates military training and experience for college credit based on the American Council on Education (ACE) recommendations and Joint Services Transcripts (JST), interpreting previous college coursework and military transcripts to assist in the award of accelerated credit and development of Academic Plans (10%)Reviews degree audits with students to make sure they understand program requirements and their progress toward their degree or certificate. (10%)Participates in recruitment and retention efforts through both on-campus and community activities. (5%)Maintains a high level of knowledge regarding all IRSC instructional programs, services, and information important to student success. Commits to developing in-depth knowledge and methods to manage, track and support a significant student-veterans caseload from enrollment through degree/certificate completion. (15%)Employs appreciative advising to ensure the student-veterans success from admissions to graduation. (10%)Completes other duties and responsibilities as assigned. (5%)QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:Bachelor's degree and relevant work experience.Minimum of two (2) years of related experience and/or training that includes academic advisement, academic retention, financial aid, and the administration of military and VA educational benefits.Demonstrate experience working with and advising military and veteran students in an educational setting.Knowledge of and familiarity with the sociological background of veterans.Ability to work productively, independently and as a team member.Possess strong written, oral, and relational skills.Ability to network and build professional relationships with students, staff, faculty, and community members.Must be student-centered and customer service oriented.Ability to work with a diverse population.Exhibit sound judgment and discretion when working with students, student records, and the general public.Ability to maintain strict accuracy and be detail-orientedPHYSICAL DEMANDS:This position requires an ability to sit, stand for long periods of time, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines, such as, copier, fax, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.ADDITIONAL EXPECTATIONS:Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures. Continued employment remains on an "at-will" basis.This description is intended to indicate typical kinds of tasks and levels of work difficulty that will be required of positions given this title and shall not be construed as declaring every specific duty and responsibility of the particular position. This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time without notice.ClassificationStaffSupervisoryNoFLSA ExemptYesEmployment TypeRegularCompensation and Application Deadline