Wraparound Support Counselor - Bilingual

Are you passionate about making a difference in the lives of youth and families? Step into a role where your bilingual skills and compassion can change lives.As the Bilingual Support Counselor, you will provide family-centered mental health counseling, support, crisis intervention, and case management services for youth and their families. Counselors are members of a multi-disciplinary team and provide trauma-informed, culturally responsive services in the community at times and locations convenient to the family.About WraparoundSeneca's Wraparound Program in Santa Clara County provides culturally-sensitive, highly-coordinated intensive services to youth and families with complex and enduring needs. Through a team and strengths-based approach, the mental health supports focus on enhancing safety, placement stability, and well-being. Wraparound works in close partnership with the Department of Family and Children Services (DFCS), Juvenile Probation, Behavioral Health and Post-Adoption services to provide outcome-oriented services aimed to keep youth in their homes and community. Wraparound serves racially and ethnically diverse youth and families regardless of, but not limited to, their socio-economic circumstance, sexual orientation, gender identity and expression, and religion.About Seneca Family Of AgenciesSeneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs are deeply engaged in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.ResponsibilitiesProvide counseling and case management services for enrolled youth and their families.Support client and family to connect to natural supports and community-based resources.Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices.Maintain a flexible work schedule.Participate in providing crisis phone support as scheduled.Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training. QualificationsRequired: Education/Experience Requirements:Bachelor’s degree ORAssociate degree or equivalent + 1 year of applicable experience ORHigh School Diploma/GED + 2 years of applicable experienceApplicable experience can include paid or unpaid experience working with youth or families or working in the social services field.Bilingual Spanish skill set, must pass bilingual proficiency assessmentAt least 21 years of age.TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.PreferredExperience working with children/youth and families with complex and enduring needs.Experience implementing family-focused services.ScheduleFull-time; Sunday - Thursday 9am - 5:30pm On-call shift schedule, 2 times per month for 24 hours.Benefits Starting at $29.50 - $32.00 per hourActual salary is dependent on creditable experience above the minimum qualifications for the roleSalary increases each yearMileage reimbursements Stipends provided to staff members participating in the emergency on-call shifts 5 weeks of Paid Time off and 11 Paid HolidaysComprehensive benefits package:Medical, dental, vision, chiropractic, acupuncture, and fertility coverage50% paid premiums for dependentsLong-term disability, family leave, and life insurance403b Retirement PlanEmployer-paid Employee Assistance PlanSeneca is a Public Service Loan Forgiveness certified employerScholarship opportunities, ongoing training, and professional development opportunitiesPromotional opportunities across the agency in California and Washington