Inventory Account Management Manager

WHAT YOU’LL DOThe Inventory Account Management Manager is the primary liaison between supply partners and Viant DSP client teams. You will serve as a crucial bridge between Viant and key media exchanges, ensuring that Viant teams have a full understanding of offerings, capabilities, and use cases. You will collaborate closely with internal teams and external media owners to curate inventory on behalf of customers/traders/buyers while maintaining efficient, seamless relationships with inventory partners and internal account teams.Our Inventory Account Management Managers are enthusiastic, proactive, self-starters charged with establishing, supporting, and overseeing media exchange partner relationships. With excellent communication and interpersonal skills, the ideal candidate works well with cross- functional team members in order to find solutions for and curate valuable inventory for our clients.THE DAY-TO-DAYEasily accessible as the primary day-to-day point of contact for Exchange partners, advocating for Viant’s strategic goals and operational standards.Support Publisher Business Development teams by providing merchandising guidance and synthesizing themes of client requests for publisher partners to create solutions.Establish and maintain relationships with mid/long-tail publisher partners, ensuring Viant teams understand the offerings and how to access.Manage the programmatic inventory request lifecycle, including the setup, health monitoring, and troubleshooting of Viant Deals, Client Deals, and Open Market.Evaluate publisher offerings and inventory quality for effectiveness, ensuring strict adherence to the Viant Inventory Quality Policy and oRTB signal compliance (PPID, IRIS).Facilitate sales enablement by gathering offering requirements and processing inventory briefs submitted through the IAM Sales Feasibility Form.Act as a consultative expert on inventory strategies, serving as the primary lead for all channels, including CTV, Display, Audio, OLV, and DOOH.Provide DSP configuration requirements and technical recommendations to internal teams to improve campaign pacing and performance.Direct day-to-day inventory integrations and serve as the point person for supply billing inquiries and financial reconciliations. Report consistent feedback to inventory partners regarding quality, transparency standards, and evolving client needs.Manage supply infrastructure allocation, specifically overseeing QPS (Queries Per Second) management and partner capacity requests.Serve as the "first call" and primary liaison between inventory partners and client teams to troubleshoot live delivery issues, reporting discrepancies, and performance roadblocks.Strong cross-functional collaborator who can partner with Product and Engineering teams to share customer experience insights, communicate partner feedback, and help inform product improvements.Familiarity with AI tools and emerging AI applications, with an ability to leverage them to improve workflow efficiency, analysis, problem-solving, and client support.Produce supply health reporting and lead Exchange Quarterly Business Reviews (QBRs) to ensure partner alignment and identify optimization opportunities.Oversee global seller and site block lists to maintain high inventory standards.Ability to excel in a fast-paced work environment while quickly achieving product efficiency across a wide range of offerings.GREAT TO HAVE1-3 years digital media/programmatic/ad tech or client service experienceFamiliarity with OpenRTB standard and signalsExcellent communication skills, both verbal and written, with the ability to explain complex concepts in a clear and concise mannerAbility to thrive in a fast-paced work environment, while being able to quickly gain product efficiency across a broad set of offeringsA consultative, strategic thinker with great energy and enthusiasm for new technologiesAdaptable and comfortable managing change, with the ability to quickly pivot plans, priorities, and responsibilities in a fast-paced, evolving environment.1Proficient in MS Office, including Excel, PowerPoint, and Outlook; Interest or familiarity with Google Big Query or beginner SQLBachelor’s degree requiredWho We AreViant® (NASDAQ: DSP) is a leading advertising software company that enables marketers to plan, execute and measure omnichannel ad campaigns through a cloud-based platform. Viant’s self-service Demand Side Platform, Viant DSP, powers programmatic advertising across Connected TV, Linear TV, mobile, desktop, audio, gaming and digital out-of-home channels. In 2022, Viant was recognized as a Leader in the DSP category, earned Great Place to Work® certification and Co-Founders Tim and Chris Vanderhook were named EY Entrepreneurs of the Year. To learn more, please visit viantinc.com.LIFE AT VIANTInvesting in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.$80,000 - $95,000 a yearIn accordance with California law, the range provided is Viant’s reasonable estimate of the base compensation for this role.Not the right position for you? Check out our other opportunities!Viant CareersAbout ViantViant Technology (NASDAQ: DSP) is an exclusively buy-side, AI-powered advertising platform purpose-built for CTV. Viant uniquely combines proprietary content intelligence, household-level identity resolution, and person-level attention signals to connect advertisers with real customers and drive measurable outcomes across the open internet. Through its award-winning AI solutions, Viant is building the future of autonomous advertising, where AI doesn't just assist the campaign, it delivers real results. Learn more at viantinc.com.Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.By clicking “Apply for this Job” and providing any information, I accept the Viant California Personnel Privacy Notice.